Problem with the encryption on domain rule

-------- Original-Nachricht --------

Datum: Fri, 26 Oct 2012 18:02:54 +0200
Von: Martijn Brinkers <martijn(a)djigzo.com>
An: users(a)lists.djigzo.com
Betreff: Re: Problem with the encryption on domain rule

> -------- Original-Nachricht --------
>> Datum: Fri, 26 Oct 2012 16:49:13 +0200
>> Von: Martijn Brinkers <martijn(a)djigzo.com>
>> An: users(a)lists.djigzo.com
>> Betreff: Re: Problem with the encryption on domain rule
>
>>> I´m using the latest djigzo on a CentOS 6.3. I have a domain with a
>> certificate to encrypt, but none of the mails which are going through
the
>> gateway are encrypted. Here is the log output, maybe somebody can tell
me why
>> it´s not working:
>>>
>>> 26 Oct 2012 16:09:43 | INFO incoming | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; Remote address: 192.168.1.35; Recipients:
[test(a)encrypt.de]; Subject:
>> test ; Message-ID:
>> <EB6653A813FDF14F96405E552D11AC860277DBCE(a)server.internal.lan>;
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO Subject filter is disabled for the sender;
>> MailID: 0121f9cf-f632-4077-a39e-ce065089269c
>> (mitm.application.djigzo.james.mailets.Default) [Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO postSubjectFilter state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread
>> #2]
>>> 26 Oct 2012 16:09:43 | INFO external state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO DLP is disabled for the sender; MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c
>> (mitm.application.djigzo.james.mailets.Default) [Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO postDLP state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO "subject trigger" is disabled for the
>> sender; MailID: 0121f9cf-f632-4077-a39e-ce065089269c
>> (mitm.application.djigzo.james.mailets.Default) [Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO checkForceEncryptHeader state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; (mitm.application.djigzo.james.mailets.Log)
[Spool
>> Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO "force encrypt header trigger" is disabled
>> for the sender; MailID: 0121f9cf-f632-4077-a39e-ce065089269c
>> (mitm.application.djigzo.james.mailets.Default) [Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO checkEncryptMode state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread
>> #2]
>>> 26 Oct 2012 16:09:43 | INFO "encrypt mode" is force for the
>> recipient(s); MailID: 0121f9cf-f632-4077-a39e-ce065089269c
>> (mitm.application.djigzo.james.mailets.Default) [Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO checkSMIME state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO checkPDFEncrypt state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread
>> #2]
>>> 26 Oct 2012 16:09:43 | INFO PDF encryption is disabled for the
>> recipient(s); MailID: 0121f9cf-f632-4077-a39e-ce065089269c
>> (mitm.application.djigzo.james.mailets.Default) [Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO checkMustEncrypt state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread
>> #2]
>>> 26 Oct 2012 16:09:43 | INFO Force signing not allowed for sender;
>> MailID: 0121f9cf-f632-4077-a39e-ce065089269c
>> (mitm.application.djigzo.james.mailets.Default) [Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO checkSMIMESign state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO "only sign when encrypt" is enabled for
the
>> sender. S/MIME signing will be skipped; MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #2]
>>> 26 Oct 2012 16:09:43 | INFO transport state | MailID:
>> 0121f9cf-f632-4077-a39e-ce065089269c; Originator: name.name(a)company.de;
Sender:
>> name.name(a)company.de; Remote address: 192.168.1.35; Recipients:
[test(a)encrypt.de];
>> Subject: test ; Message-ID:
>> <EB6653A813FDF14F96405E552D11AC860277DBCE(a)server.internal.lan>;
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #2]
>>> 26 Oct 2012 16:09:47 | INFO Cleaning Key Cache. Cache size: 0
>> (mitm.common.cache.KeyCacheImpl) [KeyCacheImpl Thread]
>>
>> A couple of questions
>>
>> 1. Can you check whether you have selected the certificate as
encryption
>> certificate for the external domain?
>>
>> 2. Is the domain certificate trusted? i.e., not shown with a gray
>> background but with a white background?
>>
>> 3. I see that you have set encrypt mode to "Force". That might be on
>> purpose but if your intention is to have mandatory encryption when
>> sending to that domain, you should set encrypt mode to "Mandatory"
>>
>> Kind regards,
>>
>> Martijn
>>
> Hi Martijn,
>
> thanks for your fast reply :o)
>
> 1.yes ist is as encryption used, not for signing
>
> 2. as you mentioned it now, the background is grey. how can I make it a
white one ? (I wasn`t aware of it)

If you click the certificate subject and view the certificate it tells
you why it's not trusted.

If it is because the complete cert chain cannot be found (i.e. an
intermediate or root is missing) and you cannot install the intermediate
or the root, you can manually make a certificate valid by white listing
the certificate. You can do this by placing the certificate on the
certificate trust list (CTL) with white listing selected. CLick the
certificate, on the certificate view page, click "add to CTL". Then set
the status to "White list".

regards,

Martijn

Hi Martijn,

yes, there was a problem in the certification path, but know with the whitelisting everything runs fine.

Thanks for your support and your great gateway !

fatcharly

···

On 10/26/2012 05:03 PM, fatcharly(a)gmx.de wrote:
>> On 10/26/2012 04:33 PM, fatcharly(a)gmx.de wrote:

--
DJIGZO email encryption
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Users mailing list
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Martijn and his team work hard to keep everyone happy. I'm glad they are
successful in this :slight_smile:

dagdag
Christine

···

On 10/29/2012 11:57 AM, fatcharly(a)gmx.de wrote:

Hi Martijn, yes, there was a problem in the certification path, but
know with the whitelisting everything runs fine. Thanks for your
support and your great gateway !

--
dagdag is just a two character rotation of byebye