PDF Files not Encrypting

Hi all,

I was wondering if anyone uses Roundcube and has an issue where Ciphermail
doesn't encrypt the PDF?

I have tried enabling deep scan. Doesn't help.

Here is screenshot. I do not have option to open/view the encrypted PDF:
https://cl.ly/2X0d2y0a411m

As you can see the doc (PDF) is attached and there are no buttons anywhere
to view it.

Again I am using Roundcube for email.

Also here is header example:

MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="=_3b199499ab53c6ef4ad2e57586509928"

···

Date: Thu, 10 Aug 2017 13:30:16 -0400
From: Test Account <copier(a)domain2.com>
To: paul(a)domain.com
Subject: TEST
Message-ID: <fb30afbe53981f384db3947689e944eb9a(a)domain2.com>

--=_3b199499ab53c6ef4ad2e57586509928
Content-Type: multipart/alternative; boundary="=_
80ff440db566ac1d993915828c1e6412"

--=_80ff440db566ac1d993915828c1e6412
Content-Transfer-Encoding: 7bit
Content-Type: text/plain; charset=US-ASCII

This is a test message with an attachment.
--=_80ff440db566ac1d993915828c1e6412
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=UTF-8

<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3DUTF-8" /></head><body style=3D'font-size: 10pt; font-family: Arial,Helve=
tica,sans-serif'>
<p><br /></p>
<p>This is a test message with an attachment.</p>

</body></html>

--=_80ff440db566ac1d993915828c1e6412--
--=_3b199499ab53c6ef4ad2e57586509928
Content-Transfer-Encoding: base64
Content-Type: application/pdf; name="Mixer.pdf"
Content-Disposition: attachment; filename="Mixer.pdf"; size=9534368

--=_3b199499ab53c6ef4ad2e57586509928--

Hi all,

I was wondering if anyone uses Roundcube and has an issue where Ciphermail
doesn't encrypt the PDF?

I have tried enabling deep scan. Doesn't help.

Here is screenshot. I do not have option to open/view the encrypted PDF:
Image 2018-02-22 at 4.11.23 PM

As you can see the doc (PDF) is attached and there are no buttons anywhere
to view it.

The PDF is encrypted and the PDF is included. The PDF viewer however
seems not to support PDF attachments. It could also be that it supports
PDF attachments but that you need to open the attachment view. For
example the PDF viewer included with Firefox supports PDF attachments.
It's however not immediately clear how to view those attachments.

This is not a CipherMail issue. The PDF contains the attached PDF. You
need a PDF reader with attachment support.

Kind regards,

Martijn Brinkers

···

On 22-02-18 22:16, Paul Bronson via Users wrote:

Again I am using Roundcube for email.

Also here is header example:

MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="=_3b199499ab53c6ef4ad2e57586509928"
Date: Thu, 10 Aug 2017 13:30:16 -0400
From: Test Account <copier(a)domain2.com>
To: paul(a)domain.com
Subject: TEST
Message-ID: <fb30afbe53981f384db3947689e944eb9a(a)domain2.com>

--=_3b199499ab53c6ef4ad2e57586509928
Content-Type: multipart/alternative; boundary="=_
80ff440db566ac1d993915828c1e6412"

--=_80ff440db566ac1d993915828c1e6412
Content-Transfer-Encoding: 7bit
Content-Type: text/plain; charset=US-ASCII

This is a test message with an attachment.
--=_80ff440db566ac1d993915828c1e6412
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=UTF-8

<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3DUTF-8" /></head><body style=3D'font-size: 10pt; font-family: Arial,Helve=
tica,sans-serif'>
<p><br /></p>
<p>This is a test message with an attachment.</p>

</body></html>

--=_80ff440db566ac1d993915828c1e6412--
--=_3b199499ab53c6ef4ad2e57586509928
Content-Transfer-Encoding: base64
Content-Type: application/pdf; name="Mixer.pdf"
Content-Disposition: attachment; filename="Mixer.pdf"; size=9534368

--=_3b199499ab53c6ef4ad2e57586509928--
_______________________________________________
Users mailing list
Users(a)lists.djigzo.com
https://lists.djigzo.com/lists/listinfo/users

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

Twitter: http://twitter.com/CipherMail

Martijn,

Can you please show me a screenshot of how yours looks and where you have
the option to view the attachment? Maybe you aren't understanding.

The email message gets turned INTO A PDF, YES, but if I send an email WITH
an attachment (PDF), that is what's not showing.

Paul

···

On Thu, Feb 22, 2018 at 4:45 PM, Martijn Brinkers via Users < users(a)lists.djigzo.com> wrote:

On 22-02-18 22:16, Paul Bronson via Users wrote:

Hi all,

I was wondering if anyone uses Roundcube and has an issue where Ciphermail
doesn't encrypt the PDF?

I have tried enabling deep scan. Doesn't help.

Here is screenshot. I do not have option to open/view the encrypted PDF:
Image 2018-02-22 at 4.11.23 PM

As you can see the doc (PDF) is attached and there are no buttons anywhere
to view it.

The PDF is encrypted and the PDF is included. The PDF viewer however seems
not to support PDF attachments. It could also be that it supports PDF
attachments but that you need to open the attachment view. For example the
PDF viewer included with Firefox supports PDF attachments. It's however not
immediately clear how to view those attachments.

This is not a CipherMail issue. The PDF contains the attached PDF. You
need a PDF reader with attachment support.

Kind regards,

Martijn Brinkers

Again I am using Roundcube for email.

Also here is header example:

MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="=_3b199499ab53c6ef4a
d2e57586509928"
Date: Thu, 10 Aug 2017 13:30:16 -0400
From: Test Account <copier(a)domain2.com>
To: paul(a)domain.com
Subject: TEST
Message-ID: <fb30afbe53981f384db3947689e944eb9a(a)domain2.com>

--=_3b199499ab53c6ef4ad2e57586509928
Content-Type: multipart/alternative; boundary="=_
80ff440db566ac1d993915828c1e6412"

--=_80ff440db566ac1d993915828c1e6412
Content-Transfer-Encoding: 7bit
Content-Type: text/plain; charset=US-ASCII

This is a test message with an attachment.
--=_80ff440db566ac1d993915828c1e6412
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=UTF-8

<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html;
charset=
=3DUTF-8" /></head><body style=3D'font-size: 10pt; font-family:
Arial,Helve=
tica,sans-serif'>
<p><br /></p>
<p>This is a test message with an attachment.</p>

</body></html>

--=_80ff440db566ac1d993915828c1e6412--
--=_3b199499ab53c6ef4ad2e57586509928
Content-Transfer-Encoding: base64
Content-Type: application/pdf; name="Mixer.pdf"
Content-Disposition: attachment; filename="Mixer.pdf"; size=9534368

--=_3b199499ab53c6ef4ad2e57586509928--
_______________________________________________
Users mailing list
Users(a)lists.djigzo.com
https://lists.djigzo.com/lists/listinfo/users

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

https://www.ciphermail.com

Twitter: http://twitter.com/CipherMail

_______________________________________________
Users mailing list
Users(a)lists.djigzo.com
https://lists.djigzo.com/lists/listinfo/users

Martijn,

Can you please show me a screenshot of how yours looks and where you
have the option to view the attachment? Maybe you aren't understanding.

The email message gets turned INTO A PDF, YES, but if I send an email
WITH an attachment (PDF), that is what's not showing.

What do you mean with "that is what's not showing"? You mean that you
can open the encrypted PDF but that you cannot find the attachment? If
so, you need to make sure that you use a PDF viewer with support for
attachments.

I have attached a screen shot of a decrypted PDF opened with firefox
with attachments. On the left hand side you see the attachment pane. You
need to click on the left hand icon to open the extra panes (at least in
Firefox).

Kind regards,

Martijn Brinkers

···

On 22-02-18 22:56, Paul Bronson wrote:

On Thu, Feb 22, 2018 at 4:45 PM, Martijn Brinkers via Users > <users(a)lists.djigzo.com <mailto:users(a)lists.djigzo.com>> wrote:

    On 22-02-18 22:16, Paul Bronson via Users wrote:

        Hi all,

        I was wondering if anyone uses Roundcube and has an issue where
        Ciphermail
        doesn't encrypt the PDF?

        I have tried enabling deep scan. Doesn't help.

        Here is screenshot. I do not have option to open/view the
        encrypted PDF:
        Image 2018-02-22 at 4.11.23 PM

        As you can see the doc (PDF) is attached and there are no
        buttons anywhere
        to view it.

    The PDF is encrypted and the PDF is included. The PDF viewer however
    seems not to support PDF attachments. It could also be that it
    supports PDF attachments but that you need to open the attachment
    view. For example the PDF viewer included with Firefox supports PDF
    attachments. It's however not immediately clear how to view those
    attachments.

    This is not a CipherMail issue. The PDF contains the attached PDF.
    You need a PDF reader with attachment support.

    Kind regards,

    Martijn Brinkers

        Again I am using Roundcube for email.

        Also here is header example:

        MIME-Version: 1.0
        Content-Type: multipart/mixed;
        boundary="=_3b199499ab53c6ef4ad2e57586509928"
        Date: Thu, 10 Aug 2017 13:30:16 -0400
        From: Test Account <copier(a)domain2.com <mailto:copier(a)domain2.com>>
        To: paul(a)domain.com <mailto:paul(a)domain.com>
        Subject: TEST
        Message-ID: <fb30afbe53981f384db3947689e944eb9a(a)domain2.com
        <mailto:fb30afbe53981f384db3947689e944eb9a(a)domain2.com>>

        --=_3b199499ab53c6ef4ad2e57586509928
        Content-Type: multipart/alternative; boundary="=_
        80ff440db566ac1d993915828c1e6412"

        --=_80ff440db566ac1d993915828c1e6412
        Content-Transfer-Encoding: 7bit
        Content-Type: text/plain; charset=US-ASCII

        This is a test message with an attachment.
        --=_80ff440db566ac1d993915828c1e6412
        Content-Transfer-Encoding: quoted-printable
        Content-Type: text/html; charset=UTF-8

        <html><head><meta http-equiv=3D"Content-Type"
        content=3D"text/html; charset=
        =3DUTF-8" /></head><body style=3D'font-size: 10pt; font-family:
        Arial,Helve=
        tica,sans-serif'>
        <p><br /></p>
        <p>This is a test message with an attachment.</p>

        </body></html>

        --=_80ff440db566ac1d993915828c1e6412--
        --=_3b199499ab53c6ef4ad2e57586509928
        Content-Transfer-Encoding: base64
        Content-Type: application/pdf; name="Mixer.pdf"
        Content-Disposition: attachment; filename="Mixer.pdf"; size=9534368

        --=_3b199499ab53c6ef4ad2e57586509928--
        _______________________________________________
        Users mailing list
        Users(a)lists.djigzo.com <mailto:Users(a)lists.djigzo.com>
        https://lists.djigzo.com/lists/listinfo/users
        <https://lists.djigzo.com/lists/listinfo/users&gt;

    --
    CipherMail email encryption

    Email encryption with support for S/MIME, OpenPGP, PDF encryption and
    secure webmail pull.

    https://www.ciphermail.com

    Twitter: http://twitter.com/CipherMail

    _______________________________________________
    Users mailing list
    Users(a)lists.djigzo.com <mailto:Users(a)lists.djigzo.com>
    https://lists.djigzo.com/lists/listinfo/users
    <https://lists.djigzo.com/lists/listinfo/users&gt;

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

Twitter: http://twitter.com/CipherMail

See mine: Image 2018-02-22 at 4.11.23 PM

It doesn't even show a link over the attachment to attempt to open it? I
tried Chrome and IE

···

On Thu, Feb 22, 2018 at 5:16 PM, Martijn Brinkers <martijn(a)ciphermail.com> wrote:

On 22-02-18 22:56, Paul Bronson wrote:

Martijn,

Can you please show me a screenshot of how yours looks and where you have
the option to view the attachment? Maybe you aren't understanding.

The email message gets turned INTO A PDF, YES, but if I send an email
WITH an attachment (PDF), that is what's not showing.

What do you mean with "that is what's not showing"? You mean that you can
open the encrypted PDF but that you cannot find the attachment? If so, you
need to make sure that you use a PDF viewer with support for attachments.

I have attached a screen shot of a decrypted PDF opened with firefox with
attachments. On the left hand side you see the attachment pane. You need to
click on the left hand icon to open the extra panes (at least in Firefox).

Kind regards,

Martijn Brinkers

On Thu, Feb 22, 2018 at 4:45 PM, Martijn Brinkers via Users < >> users(a)lists.djigzo.com <mailto:users(a)lists.djigzo.com>> wrote:

    On 22-02-18 22:16, Paul Bronson via Users wrote:

        Hi all,

        I was wondering if anyone uses Roundcube and has an issue where
        Ciphermail
        doesn't encrypt the PDF?

        I have tried enabling deep scan. Doesn't help.

        Here is screenshot. I do not have option to open/view the
        encrypted PDF:
        Image 2018-02-22 at 4.11.23 PM

        As you can see the doc (PDF) is attached and there are no
        buttons anywhere
        to view it.

    The PDF is encrypted and the PDF is included. The PDF viewer however
    seems not to support PDF attachments. It could also be that it
    supports PDF attachments but that you need to open the attachment
    view. For example the PDF viewer included with Firefox supports PDF
    attachments. It's however not immediately clear how to view those
    attachments.

    This is not a CipherMail issue. The PDF contains the attached PDF.
    You need a PDF reader with attachment support.

    Kind regards,

    Martijn Brinkers

        Again I am using Roundcube for email.

        Also here is header example:

        MIME-Version: 1.0
        Content-Type: multipart/mixed;
        boundary="=_3b199499ab53c6ef4ad2e57586509928"
        Date: Thu, 10 Aug 2017 13:30:16 -0400
        From: Test Account <copier(a)domain2.com <mailto:copier(a)domain2.com
>>
        To: paul(a)domain.com <mailto:paul(a)domain.com>
        Subject: TEST
        Message-ID: <fb30afbe53981f384db3947689e944eb9a(a)domain2.com
        <mailto:fb30afbe53981f384db3947689e944eb9a(a)domain2.com>>

        --=_3b199499ab53c6ef4ad2e57586509928
        Content-Type: multipart/alternative; boundary="=_
        80ff440db566ac1d993915828c1e6412"

        --=_80ff440db566ac1d993915828c1e6412
        Content-Transfer-Encoding: 7bit
        Content-Type: text/plain; charset=US-ASCII

        This is a test message with an attachment.
        --=_80ff440db566ac1d993915828c1e6412
        Content-Transfer-Encoding: quoted-printable
        Content-Type: text/html; charset=UTF-8

        <html><head><meta http-equiv=3D"Content-Type"
        content=3D"text/html; charset=
        =3DUTF-8" /></head><body style=3D'font-size: 10pt; font-family:
        Arial,Helve=
        tica,sans-serif'>
        <p><br /></p>
        <p>This is a test message with an attachment.</p>

        </body></html>

        --=_80ff440db566ac1d993915828c1e6412--
        --=_3b199499ab53c6ef4ad2e57586509928
        Content-Transfer-Encoding: base64
        Content-Type: application/pdf; name="Mixer.pdf"
        Content-Disposition: attachment; filename="Mixer.pdf";
size=9534368

        --=_3b199499ab53c6ef4ad2e57586509928--
        _______________________________________________
        Users mailing list
        Users(a)lists.djigzo.com <mailto:Users(a)lists.djigzo.com>
        https://lists.djigzo.com/lists/listinfo/users
        <https://lists.djigzo.com/lists/listinfo/users&gt;

    -- CipherMail email encryption

    Email encryption with support for S/MIME, OpenPGP, PDF encryption and
    secure webmail pull.

    https://www.ciphermail.com

    Twitter: http://twitter.com/CipherMail

    _______________________________________________
    Users mailing list
    Users(a)lists.djigzo.com <mailto:Users(a)lists.djigzo.com>
    https://lists.djigzo.com/lists/listinfo/users
    <https://lists.djigzo.com/lists/listinfo/users&gt;

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

https://www.ciphermail.com

Twitter: http://twitter.com/CipherMail

See mine: Image 2018-02-22 at 4.11.23 PM

It doesn't even show a link over the attachment to attempt to open it? I
tried Chrome and IE

It could be that your Roundcube has a PDF viewer add-on which does not
support attachments. Try to download the PDF and view it with a
different PDF viewer.

Kind regards,

Martijn Brinkers

···

On 23-02-18 00:20, Paul Bronson wrote:

On Thu, Feb 22, 2018 at 5:16 PM, Martijn Brinkers > <martijn(a)ciphermail.com <mailto:martijn(a)ciphermail.com>> wrote:

    On 22-02-18 22:56, Paul Bronson wrote:

        Martijn,

        Can you please show me a screenshot of how yours looks and where
        you have the option to view the attachment? Maybe you aren't
        understanding.

        The email message gets turned INTO A PDF, YES, but if I send an
        email WITH an attachment (PDF), that is what's not showing.

    What do you mean with "that is what's not showing"? You mean that
    you can open the encrypted PDF but that you cannot find the
    attachment? If so, you need to make sure that you use a PDF viewer
    with support for attachments.

    I have attached a screen shot of a decrypted PDF opened with firefox
    with attachments. On the left hand side you see the attachment pane.
    You need to click on the left hand icon to open the extra panes (at
    least in Firefox).

    Kind regards,

    Martijn Brinkers

        On Thu, Feb 22, 2018 at 4:45 PM, Martijn Brinkers via Users > <users(a)lists.djigzo.com <mailto:users(a)lists.djigzo.com> > <mailto:users(a)lists.djigzo.com>> > wrote:

          On 22-02-18 22:16, Paul Bronson via Users wrote:

          Hi all,

          I was wondering if anyone uses Roundcube and has an
        issue where
          Ciphermail
          doesn't encrypt the PDF?

          I have tried enabling deep scan. Doesn't help.

          Here is screenshot. I do not have option to open/view the
          encrypted PDF:
        Image 2018-02-22 at 4.11.23 PM

          As you can see the doc (PDF) is attached and there are no
          buttons anywhere
          to view it.

          The PDF is encrypted and the PDF is included. The PDF
        viewer however
          seems not to support PDF attachments. It could also be that it
          supports PDF attachments but that you need to open the
        attachment
          view. For example the PDF viewer included with Firefox
        supports PDF
          attachments. It's however not immediately clear how to view
        those
          attachments.

          This is not a CipherMail issue. The PDF contains the
        attached PDF.
          You need a PDF reader with attachment support.

          Kind regards,

          Martijn Brinkers

          Again I am using Roundcube for email.

          Also here is header example:

          MIME-Version: 1.0
          Content-Type: multipart/mixed;
          boundary="=_3b199499ab53c6ef4ad2e57586509928"
          Date: Thu, 10 Aug 2017 13:30:16 -0400
          From: Test Account <copier(a)domain2.com
        <mailto:copier(a)domain2.com> <mailto:copier(a)domain2.com
        <mailto:copier(a)domain2.com>>>
          To: paul(a)domain.com <mailto:paul(a)domain.com>
        <mailto:paul(a)domain.com>
          Subject: TEST
          Message-ID:
        <fb30afbe53981f384db3947689e944eb9a(a)domain2.com
        <mailto:fb30afbe53981f384db3947689e944eb9a(a)domain2.com>
          <mailto:fb30afbe53981f384db3947689e944eb9a(a)domain2.com
        <mailto:fb30afbe53981f384db3947689e944eb9a(a)domain2.com>>>

          --=_3b199499ab53c6ef4ad2e57586509928
          Content-Type: multipart/alternative; boundary="=_
          80ff440db566ac1d993915828c1e6412"

          --=_80ff440db566ac1d993915828c1e6412
          Content-Transfer-Encoding: 7bit
          Content-Type: text/plain; charset=US-ASCII

          This is a test message with an attachment.
          --=_80ff440db566ac1d993915828c1e6412
          Content-Transfer-Encoding: quoted-printable
          Content-Type: text/html; charset=UTF-8

          <html><head><meta http-equiv=3D"Content-Type"
          content=3D"text/html; charset=
          =3DUTF-8" /></head><body style=3D'font-size: 10pt;
        font-family:
          Arial,Helve=
          tica,sans-serif'>
          <p><br /></p>
          <p>This is a test message with an attachment.</p>

          </body></html>

          --=_80ff440db566ac1d993915828c1e6412--
          --=_3b199499ab53c6ef4ad2e57586509928
          Content-Transfer-Encoding: base64
          Content-Type: application/pdf; name="Mixer.pdf"
          Content-Disposition: attachment; filename="Mixer.pdf";
        size=9534368

          --=_3b199499ab53c6ef4ad2e57586509928--
          _______________________________________________
          Users mailing list
        Users(a)lists.djigzo.com <mailto:Users(a)lists.djigzo.com>
        <mailto:Users(a)lists.djigzo.com>
        https://lists.djigzo.com/lists/listinfo/users
        <https://lists.djigzo.com/lists/listinfo/users&gt;
          <https://lists.djigzo.com/lists/listinfo/users
        <https://lists.djigzo.com/lists/listinfo/users&gt;&gt;

          -- CipherMail email encryption

          Email encryption with support for S/MIME, OpenPGP, PDF
        encryption and
          secure webmail pull.

        https://www.ciphermail.com

          Twitter: http://twitter.com/CipherMail

          _______________________________________________
          Users mailing list
        Users(a)lists.djigzo.com <mailto:Users(a)lists.djigzo.com>
        <mailto:Users(a)lists.djigzo.com>
        https://lists.djigzo.com/lists/listinfo/users
        <https://lists.djigzo.com/lists/listinfo/users&gt;
          <https://lists.djigzo.com/lists/listinfo/users
        <https://lists.djigzo.com/lists/listinfo/users&gt;&gt;

    --
    CipherMail email encryption

    Email encryption with support for S/MIME, OpenPGP, PDF encryption and
    secure webmail pull.

    https://www.ciphermail.com

    Twitter: http://twitter.com/CipherMail

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

Twitter: http://twitter.com/CipherMail