Within the email templates for DLP, you will find the most important part:
<#assign url = .vars[”dlp-quarantine-url"]!>
<#if url != “”>
But where can the variable dlp-quarantine-url be set?
Nothing can be found—neither in the documentation, nor in the CLI, nor in the web portal.
The public quarantine page was removed with the new version because it was hardly ever used.
The dlp-quarantine-url part from the templates is actually a left-over which we forgot to remove.
Since you ask the quesion, I assume you were using the public quarantine feature?
I simply used the “Send Quarantine To Originator” function.
Apart from an ID that could be used to identify the email, there is nothing else that a “non-admin” could do with it.
The user simply receives a notification about quarantine, but cannot do anything else.
This was solved in a user-friendly way in the old version. Users usually don’t know what “DLP” means, and apart from the admin, no one knows the portal URL.
If, from version 6 onwards, it is no longer desirable to allow users to respond to quarantine, the function of informing the sender makes no practical sense, as it causes confusion.
Apart from that, this quarantine function will then no longer be used. The effort involved in reviewing the quarantine of a single person is disproportionate. No one is going to pay an employee just to review numerous quarantined emails.
Quarantine in DLP is seen more as an additional security feature for unintentional (!) user errors. This allows the user to make corrections if necessary.
If users are not supposed to make decisions, there is the “block” function.
I hope you understand my thoughts.