Missing attachments in encrypted pdf

Hello,

we just setup the pdf encryption on ciphermail 3.3.1-0 for one of our clients.

When he sends me an email with 2 images and a pdf attached to the email, the email is encrypted. But when I open it, the attachments are missing.

Is there a parameter in the logging options which we should increase to find out, what happens to the attachments?

Thanks for any suggestions.

Kind regards,

Stefan

Could you check whether it works after you enable the PDF advanced
setting "Deep scan" (see https://jira.djigzo.com/browse/GATEWAY-89 for
more info about "PDF deep scan")

Kind regards,

Martijn Brinkers

···

On 30-01-18 12:37, Stefan Günther via Users wrote:

Hello,

we just setup the pdf encryption on ciphermail 3.3.1-0 for one of our clients.

When he sends me an email with 2 images and a pdf attached to the email, the email is encrypted. But when I open it, the attachments are missing.

Is there a parameter in the logging options which we should increase to find out, what happens to the attachments?

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