Unable to Encrypt

Gateway
1

Hi,

This is most probably a mis-configuration on my part but I am unable to encrypt outbound emails. I have generated an SSL email cert, via Comodo, and have imported it fine into Djigzo. I have set a Force Encrypt Signature and the cert is selected, inherited green, on the encryption certificate screen. Now when I send an external email I receive straight away an automatic email saying "The message could not be encrypted". What am I doing wrong ?

···

--
Thanks, Phil

2

Phil,

Is the Comodo certificate for an external (to Djigzo) user? To send
S/MIME-encrypted e-mail to an external user, Djigzo will need to have
collected/harvested public keys for the external user/address. When you
receive a signed (by external user's public key) e-mail, the Djigzo gateway
captures and stores the public key. If you send an e-mail to an external
user (for which Djigzo has captured a public key), your e-mail will be
encrypted with the external user's public key. You can also manually add an
external address/user and associated public key (assuming you've acquired
this user's public key)

Hope that's helpful,

···

--
Ron

On Mon, Nov 7, 2011 at 5:26 PM, --[ UxBoD ]-- <uxbod(a)splatnix.net> wrote:

Hi,

This is most probably a mis-configuration on my part but I am unable to
encrypt outbound emails. I have generated an SSL email cert, via Comodo,
and have imported it fine into Djigzo. I have set a Force Encrypt Signature
and the cert is selected, inherited green, on the encryption certificate
screen. Now when I send an external email I receive straight away an
automatic email saying "The message could not be encrypted". What am I
doing wrong ?
--
Thanks, Phil

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