Newbie problem with setup

Gateway
1

No. I can successfully ping "localhost", but nothing else; cannot ping
other equipment inside my network nor internet IPs.

Jeff

Thanks for the responses. I tried "apt-get . . .", but it failed

because,

of course, DNS doesn't work so the package server(s) cannot be found.
Likewise, the Other | Update . . . feature did not work.

Like all the equipment in my home office, I set DNS to public servers at

OpenDNS, so the djigzo's DNS settings are:
DNS 1: 208.67.222.222
DNS 2: 208.67.220.220
DNS 3: [blank[

Weird. Can you ping 208.67.222.222 ?

Martijn

Jeffery Hallett/Mindea

To:

users(a)lists.djigzo.com

Date:

05/26/2011 08:46 AM

Subject:

Re: Newbie problem with setup

Thanks for the responses. I tried "apt-get . . .", but it failed
because, of course, DNS doesn't work so the package server(s) cannot
be found. Likewise, the Other | Update . . . feature did not work.

Like all the equipment in my home office, I set DNS to public
servers at OpenDNS, so the djigzo's DNS settings are:
DNS 1: 208.67.222.222
DNS 2: 208.67.220.220
DNS 3: [blank[

Jeff

>> Zitat von jhallett at mindea.com:
>>
>>> Hi Martin.
>>> I downloaded and setup the VMWare image. How do I best check and

test

>>> DNS?
>>
>> Maybe "dnsutils" should be included so one can test DNS resolution

with

>> "dig"?
>
>Yes I'll do that since I had to install dnsutils more than once when
>installing the Virtual Appliance. I try to keep the Virtual Appliance

as

>clean as possible to make it more secure and make it less likely that
>updates should be installed. dnsutils (and Telnet) however are tools
>that come handy. I will add them when the virtual appliance is updated.
>
>>
>> If you test the Appliance at Home or behind some cheap broadband

router

···

Jeffery Hallett/Mindea wrote on 05/26/2011 08:46:55 AM: > From:

>On 01/-10/-28163 08:59 PM, lst_hoe02 at kwsoft.de wrote:
>> it might be the problem that some of these devices don't support MX
>> record queries.
>>
>> You can try to install "dig" with "sudo apt-get install dnsutils" and
>> then test the MX resolution with "dig somedomain MX".
>
>And if you need telnet (to manually test SMTP connection) you can
>install it with
>
>sudo apt-get install telnet
>
>PS. make sure you install all updates first (can be done from the
>console Other -> update
>
>Kind regards,
>
>Martijn

2

Can you ping an IP address directly?

Verify if you can ping to an internal IP
Verify if you can ping the IP on the Djigzo box from another LAN system

···

On 5/26/2011 08:57, jhallett(a)mindea.com wrote:

No. I can successfully ping "localhost", but nothing else; cannot ping
other equipment inside my network nor internet IPs.

Jeff

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3

Zitat von jhallett(a)mindea.com:

No. I can successfully ping "localhost", but nothing else; cannot ping
other equipment inside my network nor internet IPs.

What does "ifconfig" look like?

Maybe this one helps:
Open /etc/udev/rules.d/70-persistent-net.rules and delete anything
beside the comments. Restart the virtual machine and check "ifconfig"
again.

Regards

Andreas

4

No. I can successfully ping "localhost", but nothing else; cannot ping
other equipment inside my network nor internet IPs.

Jeff

I belief you are using the Virtual Appliance for VMware
Player/Workstation? If so can you try to set the network to NAT (and
then restart)? By default it's set to bridged mode and this does not
always work with VMware.

Kind regards,

Martijn

···

On 05/26/2011 03:57 PM, jhallett(a)mindea.com wrote:

Thanks for the responses. I tried "apt-get . . .", but it failed

because,

of course, DNS doesn't work so the package server(s) cannot be found.
Likewise, the Other | Update . . . feature did not work.

Like all the equipment in my home office, I set DNS to public servers at

OpenDNS, so the djigzo's DNS settings are:
DNS 1: 208.67.222.222
DNS 2: 208.67.220.220
DNS 3: [blank[

Weird. Can you ping 208.67.222.222 ?

Martijn

Jeffery Hallett/Mindea wrote on 05/26/2011 08:46:55 AM: > >> From:

Jeffery Hallett/Mindea

To:

users(a)lists.djigzo.com

Date:

05/26/2011 08:46 AM

Subject:

Re: Newbie problem with setup

Thanks for the responses. I tried "apt-get . . .", but it failed
because, of course, DNS doesn't work so the package server(s) cannot
be found. Likewise, the Other | Update . . . feature did not work.

Like all the equipment in my home office, I set DNS to public
servers at OpenDNS, so the djigzo's DNS settings are:
DNS 1: 208.67.222.222
DNS 2: 208.67.220.220
DNS 3: [blank[

Jeff

On 01/-10/-28163 08:59 PM, lst_hoe02 at kwsoft.de wrote:

Zitat von jhallett at mindea.com:

    Hi Martin.
   I downloaded and setup the VMWare image. How do I best check and

test

   DNS?

Maybe "dnsutils" should be included so one can test DNS resolution

with

"dig"?

Yes I'll do that since I had to install dnsutils more than once when
installing the Virtual Appliance. I try to keep the Virtual Appliance

as

clean as possible to make it more secure and make it less likely that
updates should be installed. dnsutils (and Telnet) however are tools
that come handy. I will add them when the virtual appliance is updated.

If you test the Appliance at Home or behind some cheap broadband

router

it might be the problem that some of these devices don't support MX
record queries.

You can try to install "dig" with "sudo apt-get install dnsutils" and
then test the MX resolution with "dig somedomain MX".

And if you need telnet (to manually test SMTP connection) you can
install it with

sudo apt-get install telnet

PS. make sure you install all updates first (can be done from the
console Other -> update

Kind regards,

Martijn

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--
Djigzo open source email encryption

5

Good tip. However, I removed the 70-persistent-net.rules from the
Virtual Appliance since it's sometimes troublesome with Virtual
Appliances so in this case it's something different (I guess it's VMware
that should be NAT instead of Bridged)

Martijn

···

On 01/-10/-28163 08:59 PM, lst_hoe02(a)kwsoft.de wrote:

Zitat von jhallett(a)mindea.com:

No. I can successfully ping "localhost", but nothing else; cannot ping
other equipment inside my network nor internet IPs.

What does "ifconfig" look like?

Maybe this one helps:
Open /etc/udev/rules.d/70-persistent-net.rules and delete anything
beside the comments. Restart the virtual machine and check "ifconfig"
again.

--
Djigzo open source email encryption

6

Zitat von Martijn Brinkers <martijn(a)djigzo.com>:

···

On 05/26/2011 03:57 PM, jhallett(a)mindea.com wrote:

No. I can successfully ping "localhost", but nothing else; cannot ping
other equipment inside my network nor internet IPs.

Jeff

I belief you are using the Virtual Appliance for VMware
Player/Workstation? If so can you try to set the network to NAT (and
then restart)? By default it's set to bridged mode and this does not
always work with VMware.

Uh, with NAT it will get difficult to access the Djigzo management
console, no?

Regards

Andreas