Back-end is not running or not yet fully started up

Gateway
1

Hey there,

I installed ciphermail on CentOS following the quick install guide
step-by-step. Now when I try to access the Web GUI and login I get the
error:
Back-end is not running or not yet fully started up

I don't really know what exactly that means and a look in the
djigzo.log is more confusing for me.
I attach parts of the djigzo.log, maybe someone has an idea of what's
wrong.

Thank you very much,
Samuel Greiner

djigzo.log (177 KB)

2

Hey there,

I installed ciphermail on CentOS following the quick install guide
step-by-step. Now when I try to access the Web GUI and login I get the
error:
Back-end is not running or not yet fully started up

I don't really know what exactly that means and a look in the
djigzo.log is more confusing for me.
I attach parts of the djigzo.log, maybe someone has an idea of what's
wrong.

It looks like the back-end is not allowed to access the Postgres server.

From the logs:

"org.postgresql.util.PSQLException: FATAL: kein pg_hba.conf-Eintrag fur
Host 192.168.1.254, Benutzer djigzo, Datenbank djigzo, SSL aus"

You should check the Postgres config file pg_hba.conf to make sure that
the back-end is allowed to access the Postgres server

On a typical setup, the config file should have a line similar to:

host all all 127.0.0.1/32 md5

Kind regards,

Martijn Brinkers

···

On 11/23/2015 10:10 AM, Samuel Greiner wrote:

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

Twitter: http://twitter.com/CipherMail

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

Twitter: http://twitter.com/CipherMail

3

Hello,

exactly that line is written at the end of my php_hba.conf

host all all 127.0.0.1/32 md5

Best regards,
Samuel

···

Am 23.11.2015 um 10:16 schrieb Martijn Brinkers:

On 11/23/2015 10:10 AM, Samuel Greiner wrote:

Hey there,

I installed ciphermail on CentOS following the quick install
guide step-by-step. Now when I try to access the Web GUI and
login I get the error: Back-end is not running or not yet fully
started up

I don't really know what exactly that means and a look in the
djigzo.log is more confusing for me. I attach parts of the
djigzo.log, maybe someone has an idea of what's wrong.

It looks like the back-end is not allowed to access the Postgres
server.

From the logs:

"org.postgresql.util.PSQLException: FATAL: kein pg_hba.conf-Eintrag
fur Host 192.168.1.254, Benutzer djigzo, Datenbank djigzo, SSL
aus"

You should check the Postgres config file pg_hba.conf to make sure
that the back-end is allowed to access the Postgres server

On a typical setup, the config file should have a line similar to:

host all all 127.0.0.1/32
md5

Kind regards,

Martijn Brinkers

4

exactly that line is written at the end of my php_hba.conf

host all all 127.0.0.1/32 md5

Is the Postgres database running on the same server as the gateway?

What is the output of the following command:

ip a

Kind regards,

Martijn Brinkers

···

On 11/23/2015 04:53 PM, Samuel Greiner wrote:

Am 23.11.2015 um 10:16 schrieb Martijn Brinkers:

On 11/23/2015 10:10 AM, Samuel Greiner wrote:

Hey there,

I installed ciphermail on CentOS following the quick install
guide step-by-step. Now when I try to access the Web GUI and
login I get the error: Back-end is not running or not yet fully
started up

I don't really know what exactly that means and a look in the
djigzo.log is more confusing for me. I attach parts of the
djigzo.log, maybe someone has an idea of what's wrong.

It looks like the back-end is not allowed to access the Postgres
server.

From the logs:

"org.postgresql.util.PSQLException: FATAL: kein pg_hba.conf-Eintrag
fur Host 192.168.1.254, Benutzer djigzo, Datenbank djigzo, SSL
aus"

You should check the Postgres config file pg_hba.conf to make sure
that the back-end is allowed to access the Postgres server

On a typical setup, the config file should have a line similar to:

host all all 127.0.0.1/32
md5

Kind regards,

Martijn Brinkers

_______________________________________________
Users mailing list
Users(a)lists.djigzo.com
https://lists.djigzo.com/lists/listinfo/users

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

Twitter: http://twitter.com/CipherMail

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

Twitter: http://twitter.com/CipherMail

5

Yes they are runngin on the same machine.

Output of ip a:
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host
       valid_lft forever preferred_lft forever
2: eno1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP
qlen 1000
    link/ether a0:48:1c:b8:96:50 brd ff:ff:ff:ff:ff:ff
    inet 192.168.1.254/24 brd 192.168.1.255 scope global eno1
       valid_lft forever preferred_lft forever
    inet6 fe80::a248:1cff:feb8:9650/64 scope link
       valid_lft forever preferred_lft forever
3: eno2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP
qlen 1000
    link/ether a0:48:1c:b8:96:51 brd ff:ff:ff:ff:ff:ff
    inet 192.168.0.99/24 brd 192.168.0.255 scope global eno2
       valid_lft forever preferred_lft forever
    inet6 fe80::a248:1cff:feb8:9651/64 scope link
       valid_lft forever preferred_lft forever

Thanks and best regards,
Samuel

···

Am 23.11.2015 um 17:00 schrieb Martijn Brinkers:

On 11/23/2015 04:53 PM, Samuel Greiner wrote:

exactly that line is written at the end of my php_hba.conf

host all all 127.0.0.1/32
md5

Is the Postgres database running on the same server as the
gateway?

What is the output of the following command:

ip a

Kind regards,

Martijn Brinkers

Am 23.11.2015 um 10:16 schrieb Martijn Brinkers:

On 11/23/2015 10:10 AM, Samuel Greiner wrote:

Hey there,

I installed ciphermail on CentOS following the quick install
guide step-by-step. Now when I try to access the Web GUI and
login I get the error: Back-end is not running or not yet
fully started up

I don't really know what exactly that means and a look in the
djigzo.log is more confusing for me. I attach parts of the
djigzo.log, maybe someone has an idea of what's wrong.

It looks like the back-end is not allowed to access the
Postgres server.

From the logs:

"org.postgresql.util.PSQLException: FATAL: kein
pg_hba.conf-Eintrag fur Host 192.168.1.254, Benutzer djigzo,
Datenbank djigzo, SSL aus"

You should check the Postgres config file pg_hba.conf to make
sure that the back-end is allowed to access the Postgres
server

On a typical setup, the config file should have a line similar
to:

host all all 127.0.0.1/32 md5

Kind regards,

Martijn Brinkers

_______________________________________________ Users mailing
list Users(a)lists.djigzo.com
https://lists.djigzo.com/lists/listinfo/users

- --
Tolle Zusammenstellung (überwachungs)freier Dienste:
https://prism-break.org/#de

6

Yes they are runngin on the same machine.

Output of ip a:
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host
       valid_lft forever preferred_lft forever
2: eno1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP
qlen 1000
    link/ether a0:48:1c:b8:96:50 brd ff:ff:ff:ff:ff:ff
    inet 192.168.1.254/24 brd 192.168.1.255 scope global eno1
       valid_lft forever preferred_lft forever
    inet6 fe80::a248:1cff:feb8:9650/64 scope link
       valid_lft forever preferred_lft forever
3: eno2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP
qlen 1000
    link/ether a0:48:1c:b8:96:51 brd ff:ff:ff:ff:ff:ff
    inet 192.168.0.99/24 brd 192.168.0.255 scope global eno2
       valid_lft forever preferred_lft forever
    inet6 fe80::a248:1cff:feb8:9651/64 scope link
       valid_lft forever preferred_lft forever

According to the log, it seems that the connection to Postgres is coming
from 192.168.1.254 and not from 127.0.0.1 (localhost). Not sure why this
happens.

Can you try to add the following line to pg_hba.conf to see whether this
works? :

host all all 192.168.1.254/32 md5

Kind regards,

Martijn Brinkers

···

On 11/23/2015 05:05 PM, Samuel Greiner wrote:

Am 23.11.2015 um 17:00 schrieb Martijn Brinkers:

On 11/23/2015 04:53 PM, Samuel Greiner wrote:

exactly that line is written at the end of my php_hba.conf

host all all 127.0.0.1/32
md5

Is the Postgres database running on the same server as the
gateway?

What is the output of the following command:

ip a

Kind regards,

Martijn Brinkers

Am 23.11.2015 um 10:16 schrieb Martijn Brinkers:

On 11/23/2015 10:10 AM, Samuel Greiner wrote:

Hey there,

I installed ciphermail on CentOS following the quick install
guide step-by-step. Now when I try to access the Web GUI and
login I get the error: Back-end is not running or not yet
fully started up

I don't really know what exactly that means and a look in the
djigzo.log is more confusing for me. I attach parts of the
djigzo.log, maybe someone has an idea of what's wrong.

It looks like the back-end is not allowed to access the
Postgres server.

From the logs:

"org.postgresql.util.PSQLException: FATAL: kein
pg_hba.conf-Eintrag fur Host 192.168.1.254, Benutzer djigzo,
Datenbank djigzo, SSL aus"

You should check the Postgres config file pg_hba.conf to make
sure that the back-end is allowed to access the Postgres
server

On a typical setup, the config file should have a line similar
to:

host all all 127.0.0.1/32 md5

Kind regards,

Martijn Brinkers

_______________________________________________ Users mailing
list Users(a)lists.djigzo.com
https://lists.djigzo.com/lists/listinfo/users

_______________________________________________
Users mailing list
Users(a)lists.djigzo.com
https://lists.djigzo.com/lists/listinfo/users

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

Twitter: http://twitter.com/CipherMail

--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

Twitter: http://twitter.com/CipherMail

7

Thanks a lot Martin!

It's working now.

Best wishes,
Samuel

···

Am 23.11.2015 um 17:22 schrieb Martijn Brinkers:

On 11/23/2015 05:05 PM, Samuel Greiner wrote:

Yes they are runngin on the same machine.

Output of ip a: 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc
noqueue state UNKNOWN link/loopback 00:00:00:00:00:00 brd
00:00:00:00:00:00 inet 127.0.0.1/8 scope host lo valid_lft
forever preferred_lft forever inet6 ::1/128 scope host valid_lft
forever preferred_lft forever 2: eno1:
<BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP qlen
1000 link/ether a0:48:1c:b8:96:50 brd ff:ff:ff:ff:ff:ff inet
192.168.1.254/24 brd 192.168.1.255 scope global eno1 valid_lft
forever preferred_lft forever inet6 fe80::a248:1cff:feb8:9650/64
scope link valid_lft forever preferred_lft forever 3: eno2:
<BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP qlen
1000 link/ether a0:48:1c:b8:96:51 brd ff:ff:ff:ff:ff:ff inet
192.168.0.99/24 brd 192.168.0.255 scope global eno2 valid_lft
forever preferred_lft forever inet6 fe80::a248:1cff:feb8:9651/64
scope link valid_lft forever preferred_lft forever

According to the log, it seems that the connection to Postgres is
coming from 192.168.1.254 and not from 127.0.0.1 (localhost). Not
sure why this happens.

Can you try to add the following line to pg_hba.conf to see whether
this works? :

host all all 192.168.1.254/32
md5

Kind regards,

Martijn Brinkers

Am 23.11.2015 um 17:00 schrieb Martijn Brinkers:

On 11/23/2015 04:53 PM, Samuel Greiner wrote:

exactly that line is written at the end of my php_hba.conf

host all all 127.0.0.1/32 md5

Is the Postgres database running on the same server as the
gateway?

What is the output of the following command:

ip a

Kind regards,

Martijn Brinkers

Am 23.11.2015 um 10:16 schrieb Martijn Brinkers:

On 11/23/2015 10:10 AM, Samuel Greiner wrote:

Hey there,

I installed ciphermail on CentOS following the quick
install guide step-by-step. Now when I try to access the
Web GUI and login I get the error: Back-end is not
running or not yet fully started up

I don't really know what exactly that means and a look in
the djigzo.log is more confusing for me. I attach parts
of the djigzo.log, maybe someone has an idea of what's
wrong.

It looks like the back-end is not allowed to access the
Postgres server.

From the logs:

"org.postgresql.util.PSQLException: FATAL: kein
pg_hba.conf-Eintrag fur Host 192.168.1.254, Benutzer
djigzo, Datenbank djigzo, SSL aus"

You should check the Postgres config file pg_hba.conf to
make sure that the back-end is allowed to access the
Postgres server

On a typical setup, the config file should have a line
similar to:

host all all 127.0.0.1/32 md5

Kind regards,

Martijn Brinkers

_______________________________________________ Users
mailing list Users(a)lists.djigzo.com
https://lists.djigzo.com/lists/listinfo/users

_______________________________________________ Users mailing
list Users(a)lists.djigzo.com
https://lists.djigzo.com/lists/listinfo/users

- --
Tolle Zusammenstellung (überwachungs)freier Dienste:
https://prism-break.org/#de