Well, finally my user updated his key to not have the special "é" and "()" chars, I reimported it in Ciphermail and now it works fine with the updated key.

So it looks that special characters in the PGP metadata are finally the culprits of this issue?

Martijn, what's your opinion? Should a ticket be opened for this?

Best regards

Jorge

Jorge Gonzalez Villalonga
Systems Engineer
The International Consortium of Investigative Journalists
1710 Rhode Island Ave NW, 11th floor | Washington DC 20036 | United States
Phone: +34 672 173 200 (Madrid, Spain)
El 22/6/21 a las 14:18, Jorge Gonzalez escribió:

Yes, of course, my fault for now having written about it :-)

Here is the mail log I see when the email enters Ciphermail:

Jun 14 16:33:37 localhost postfix/smtp[32363]: EA68240146: to=<miguel.fiandor.gutierrez@gmail.com>, relay=127.0.0.1[127.0.0.1]:10025, delay=0.1, delays=0.01/0.01/0.04/0.04, dsn
=2.6.0, status=sent (250 2.6.0 Message received)
Jun 14 16:33:37 localhost postfix/qmgr[2163]: EA68240146: removed
Jun 14 16:33:37 localhost postfix/smtp[32364]: 016DF4030C: to=<mfiandor@icij.org>, relay=127.0.0.1[127.0.0.1]:10025, delay=0.09, delays=0.01/0.01/0.04/0.04, dsn=2.6.0, status=sent (250 2.6.0 Message received)
Jun 14 16:33:37 localhost postfix/qmgr[2163]: 016DF4030C: removed

(There are no corresponding outgoing emails - Our setup goes through an external smart host, Mailgun)

And the DJIGZO log says:

14 Jun 2021 16:33:37 | INFO  There are no valid PGP encryption keys for recipient(s); MailID: 638f3049-d431-4d82-b2f9-d290d048aac3; Recipients: [miguel.fiandor.gutierrez@gmail.com];     (mitm.application.djigzo.james.mailets.Log) [Spool Thread #3]

(...)

14 Jun 2021 16:33:37 | INFO  There are no valid PGP encryption keys for recipient(s); MailID: 51aa83ff-8cc3-43cc-b04a-4571dbd21f7e; Recipients: [mfiandor@icij.org];     (mitm.application.djigzo.james.mailets.Log) [Spool Thread #2]

The logs say that there is no PGP key available for encryption for that email, but the key is enrolled in Ciphermail, it's trusted, and it's associated to both emails.

J.

Jorge Gonzalez Villalonga
Systems Engineer
The International Consortium of Investigative Journalists
1710 Rhode Island Ave NW, 11th floor | Washington DC 20036 | United States
Phone: +34 672 173 200 (Madrid, Spain)
El 22/6/21 a las 13:45, Thomas Bahn escribió:

Hi Jorge,

what happens,exactly when you send the email? What does "no success".mean?

Do you (as sender) get some information?

Had you have a look into the server logs?

Regards
Thomas

--
Thomas Bahn
Diplom-Mathematiker
Geschäftsführer

Tel.: 04307 900-401
Fax: 04307 900-409
Mobil: 0173 935 79 16
E-Mail: tbahn@assono.de

https://www.assono.de
https://www.assono.de/blog

assono GmbH
Lise-Meitner-Straße 1-7
24223 Schwentinental

Geschäftsführer: Lydia Bahn, Thomas Bahn
Amtsgericht Kiel, HRB 8202 KI
Hauptsitz des Unternehmens: Schwentinental



Profitieren Sie von Künstlicher Intelligenz mit individuellen, intelligenten Chatbots von assono.

Supportkosten senken  -  Kundenzufriedenheit steigern  -  Umsätze erhöhen  -  Prozesse beschleunigen  -  Mehr Zeit für das Wesentliche

Inaktiv:
            Details verbergen für "Jorge Gonzalez via Users"
            ---22.06.2021 12:02:06---Hi people, I'm having trouble
            sending encryp"Jorge Gonzalez via Users" ---22.06.2021 12:02:06---Hi people, I'm having trouble sending encrypted PGP emails to the user of key with

Von: "Jorge Gonzalez via Users" <users@lists.ciphermail.com>
An: users@lists.ciphermail.com
Kopie: "Jorge Gonzalez" <jorgegv@icij.org>
Datum: 22.06.2021 12:02
Betreff: [CipherMail User] What's wrong with this pubkey?





Hi people,

I'm having trouble sending encrypted PGP emails to the user of key with ID 0xd465eef3f810745c (attached). I have imported and trusted it in Ciphermail, and then tried to send test emails with no success.

At first I thought it was something related with the "é" or "()" characters ("e" with a tilde), but I created a test PGP key with similar characters in it, and everything worked fine with the test key.

My personal PGP key (0xaa976e29616d42d4) when imported in Ciphermail shows in exactly the same way as the problematic one (except the obviousfields: fingerprint, associated emails, dates, etc.), but test emails addressed to both keys work fine for my key but not for the other.

Any ideas on what's special about this key that may prevent it from working correctly?

Thanks

Jorge

--
Jorge Gonzalez Villalonga

Systems Engineer

The International Consortium of Investigative Journalists
1710 Rhode Island Ave NW, 11th floor | Washington DC 20036 | United States
Phone: +34 672 173 200 (Madrid, Spain)[Anhang "C5C0375C920BD3F66564FB2AD465EEF3F810745C (1).asc" gelöscht von Thomas Bahn/assono]