# \#pdf

**URL:** https://community.ciphermail.com/tag/pdf/8.md

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## [Change the Template format (PDF messenger)](https://community.ciphermail.com/t/change-the-template-format-pdf-messenger/881)

<div class="topic-metadata">

**Author:** [@khaivuVN](https://community.ciphermail.com/u/khaivuVN)\
**Replies:** 10\
**Last updated:** [November 12, 2023, 12:10pm UTC](https://community.ciphermail.com/t/change-the-template-format-pdf-messenger/881 "2023-11-12T12:10:36Z")

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I have installed the static password steps but I cannot change the Template format. When I switch to Encrypted PDF format it still returns to the default DLP block email?

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## [PDF encryption with static password stops working](https://community.ciphermail.com/t/pdf-encryption-with-static-password-stops-working/845)

<div class="topic-metadata">

**Author:** [@EL\_KITS](https://community.ciphermail.com/u/EL_KITS)\
**Replies:** 7\
**Last updated:** [June 12, 2023, 6:20pm UTC](https://community.ciphermail.com/t/pdf-encryption-with-static-password-stops-working/845 "2023-06-12T18:20:48Z")

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Hello, we have a problem using the PDF encryption with static password it just stops working. After a period of time the password does not work anymore and even after reseting to the same one, it does not work. Thank …