# Windows xp does not accept the root certificate

**URL:** <https://community.ciphermail.com/t/windows-xp-does-not-accept-the-root-certificate/28>\
**Category:** Gateway\
**Created:** [July 14, 2009, 5:04am UTC](https://community.ciphermail.com/t/windows-xp-does-not-accept-the-root-certificate/28 "2009-07-14T05:04:32Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Andreas\_Schubert](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@Andreas\_Schubert](https://community.ciphermail.com/u/Andreas_Schubert)\
**Post date:** [July 14, 2009, 5:04am UTC](https://community.ciphermail.com/t/windows-xp-does-not-accept-the-root-certificate/28/1 "2009-07-14T05:04:32Z")

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hello martjin,

i have done both:  
- i imported a pfx  
- i imported an exported cer from the root certificate

i do the import with the administrator user.

regards

Andreas Schubert  
Dipl.-Ing. (FH)  
Leiter EDV  
Tel. +49 7121 9463-360  
Fax +49 7121 9463-150  
Transline Deutschland Dr.-Ing. Sturz GmbH

Transline Deutschland ist ein Unternehmen der Sturz Gruppe (www.sturz-gruppe.de)

> **···**
>
> users-bounces(a)lists.djigzo.com wrote on 13.07.2009 20:43:03:
> 
> > \>my problem is that windows xp does  
> > \>not import the self created ( with  
> > \> djigzo )  
> > \>root certificate into the "trusted root  
> > \> certificate" store.
> 
> > Did you try to import the created pfx or did you import a separate  
> > root en intermediate (.cer file)?
> 
> > Is the user a restricted user?
> 
> > Kind regards
> 
> > Martijn brinkers  
> > --- sent from Blackberry  
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