# webinterface not working after system update

**URL:** <https://community.ciphermail.com/t/webinterface-not-working-after-system-update/412>\
**Category:** Gateway\
**Created:** [January 16, 2015, 9:40am UTC](https://community.ciphermail.com/t/webinterface-not-working-after-system-update/412 "2015-01-16T09:40:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Moe](https://avatars.discourse-cdn.com/v4/letter/m/ad7895/32.png) [@Moe](https://community.ciphermail.com/u/Moe)\
**Post date:** [January 16, 2015, 9:40am UTC](https://community.ciphermail.com/t/webinterface-not-working-after-system-update/412/1 "2015-01-16T09:40:07Z")

</div>

Hello,

we have running a virtual appliance with djigzo 2.5.0-4.  
Yesterday i made an update from Menu -\> Other -\> Update -\> upgrade (not  
dist-upgrade).  
Everything updated without errors. After that i rebooted the VM.

After reboot djigzo hisself seems to work but the webinterface doesn´t  
respond anymore.  
I checked the logs but couldn´t find any problems.

I restarted tomcat .. after that i got some weird symbols in browser  
when i checked the webinterface but nothing else.

Could anybody help me to get the webinterface working again?

I would also change the virtual-appliance but how do i get an backup  
without the webinterface? Anyway i would perfer to get the "old" vm  
working again.

plz help!

thx moe

---

<div class="post-metadata">

**Author:** ![martijn](https://dub1.discourse-cdn.com/flex017/user_avatar/community.ciphermail.com/martijn/32/127_2.png) [@martijn](https://community.ciphermail.com/u/martijn)\
**Post date:** [January 16, 2015, 9:43am UTC](https://community.ciphermail.com/t/webinterface-not-working-after-system-update/412/2 "2015-01-16T09:43:29Z")

</div>

This is probably caused by an update to the Java VM.

See  
[https://www.ciphermail.com/other/additional-release-notes-2.8.6-3.html](https://www.ciphermail.com/other/additional-release-notes-2.8.6-3.html)  
for more information.

Can you check djigzo.log file to see whether the back-end was correctly  
started.

Kind regards,

Martijn Brinkers

> **···**
>
> On 01/16/2015 10:40 AM, Moe wrote:
> 
> > Hello,
> > 
> > we have running a virtual appliance with djigzo 2.5.0-4.  
> > Yesterday i made an update from Menu -\> Other -\> Update -\> upgrade (not  
> > dist-upgrade).  
> > Everything updated without errors. After that i rebooted the VM.
> > 
> > After reboot djigzo hisself seems to work but the webinterface doesn´t  
> > respond anymore.  
> > I checked the logs but couldn´t find any problems.
> > 
> > I restarted tomcat .. after that i got some weird symbols in browser  
> > when i checked the webinterface but nothing else.
> > 
> > Could anybody help me to get the webinterface working again?
> > 
> > I would also change the virtual-appliance but how do i get an backup  
> > without the webinterface? Anyway i would perfer to get the "old" vm  
> > working again.
> > 
> > plz help!
> > 
> > thx moe
> > 
> > \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_  
> > Users mailing list  
> > Users(a)lists.djigzo.com  
> > [https://lists.djigzo.com/lists/listinfo/users](https://lists.djigzo.com/lists/listinfo/users)
> 
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