# SMS Account does not work

**URL:** <https://community.ciphermail.com/t/sms-account-does-not-work/629>\
**Category:** Gateway\
**Created:** [June 15, 2018, 10:38am UTC](https://community.ciphermail.com/t/sms-account-does-not-work/629 "2018-06-15T10:38:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sven\_Halle](https://avatars.discourse-cdn.com/v4/letter/s/c0e974/32.png) [@Sven\_Halle](https://community.ciphermail.com/u/Sven_Halle)\
**Post date:** [June 15, 2018, 10:38am UTC](https://community.ciphermail.com/t/sms-account-does-not-work/629/1 "2018-06-15T10:38:12Z")

</div>

Hi out there,  
i course of the is no possibility to choose another SMS Provider in the community version i sign up an account at clickatell.com  
I got an API Key but chipermail says:

Balance SMS balance (credits)  
SMSTransportException: Error sending ...  
Update balance  
The API Key is ivalid or missing.

But i´m sure that´s the right key.

Who can help?

Sven Halle

---

<div class="post-metadata">

**Author:** ![martijn](https://dub1.discourse-cdn.com/flex017/user_avatar/community.ciphermail.com/martijn/32/127_2.png) [@martijn](https://community.ciphermail.com/u/martijn)\
**Post date:** [June 15, 2018, 3:57pm UTC](https://community.ciphermail.com/t/sms-account-does-not-work/629/2 "2018-06-15T15:57:21Z")

</div>

The Clickatell provider uses the old style http provider, not the new  
style rest api. Does clickatell provide you with the option of selecting  
the old style api?

kind regards,

Martijn Brinkers

> **···**
>
> On 15-06-18 12:38, Sven Halle via Users wrote:
> 
> > Hi out there,  
> > i course of the is no possibility to choose another SMS Provider in the community version i sign up an account at clickatell.com  
> > I got an API Key but chipermail says:
> > 
> > Balance SMS balance (credits)  
> > SMSTransportException: Error sending ...  
> > Update balance  
> > The API Key is ivalid or missing.
> > 
> > But i´m sure that´s the right key.
> > 
> > Who can help?
> > 
> > Sven Halle
> > 
> > \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_  
> > Users mailing list  
> > Users(a)lists.djigzo.com  
> > [https://lists.djigzo.com/lists/listinfo/users](https://lists.djigzo.com/lists/listinfo/users)