# Receiving encrypted email on internal domain

**URL:** <https://community.ciphermail.com/t/receiving-encrypted-email-on-internal-domain/460>\
**Category:** Gateway\
**Created:** [September 30, 2015, 10:18am UTC](https://community.ciphermail.com/t/receiving-encrypted-email-on-internal-domain/460 "2015-09-30T10:18:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Hugo\_Koren](https://avatars.discourse-cdn.com/v4/letter/h/ee7513/32.png) [@Hugo\_Koren](https://community.ciphermail.com/u/Hugo_Koren)\
**Post date:** [September 30, 2015, 10:18am UTC](https://community.ciphermail.com/t/receiving-encrypted-email-on-internal-domain/460/1 "2015-09-30T10:18:54Z")

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Hello,

I have installed the CipherMail virtual machine, configured it with PGP keys so emails gets encrypted between domains, that works for the sending part. But when the external domain sends email back, the user is receiving an encrypted email...

Where to start looking why it encrypts(or does not decrypt) the mail and sends it to the internal mailserver?

Help....

Regards,  
Hugo