# problem with url encrypted emails

**URL:** <https://community.ciphermail.com/t/problem-with-url-encrypted-emails/516>\
**Category:** Gateway\
**Created:** [August 15, 2016, 9:51am UTC](https://community.ciphermail.com/t/problem-with-url-encrypted-emails/516 "2016-08-15T09:51:17Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Maarten\_Bout](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@Maarten\_Bout](https://community.ciphermail.com/u/Maarten_Bout)\
**Post date:** [August 15, 2016, 9:51am UTC](https://community.ciphermail.com/t/problem-with-url-encrypted-emails/516/1 "2016-08-15T09:51:17Z")

</div>

L.S.

In a particular case, the URL for the user portal in the PDF OTP/INVITE template, is missing it's domain after the %40

Example;  
&pwl=16&email=Myemail(a)mydomain.com\<mailto:&pwl=16&email=Myemail(a)[mydomain.com](http://mydomain.com)\> would look like &pwl=16&email=Myemail%40mydomain.com

The URL is clickable, but on the portal login screen, the @mydomain.com is missing.  
After manually typing @mydomain.com, the user can loging, but the box Password id is empty.

In this mentioned case, the user opened the received email in a webmail-app using Internet Explorer 11 on a Windows 2008 machine.

Do you have any ideas on how this is possible?

Kind regards,

Maarten Bout

---

<div class="post-metadata">

**Author:** ![martijn](https://dub1.discourse-cdn.com/flex017/user_avatar/community.ciphermail.com/martijn/32/127_2.png) [@martijn](https://community.ciphermail.com/u/martijn)\
**Post date:** [August 16, 2016, 8:23am UTC](https://community.ciphermail.com/t/problem-with-url-encrypted-emails/516/2 "2016-08-16T08:23:44Z")

</div>

Are you sure the the email field in the URL looks like:

email=Myemail(a)mydomain.com\<mailto:&pwl=16&email=Myemail(a)[mydomain.com](http://mydomain.com)\>

The email field contains "\<mailto:" which seems to indicate that the  
email address is not valid.

Kind regards,

Martijn Brinkers

> **···**
>
> On 08/15/2016 11:51 AM, Maarten Bout wrote:
> 
> > L.S.
> > 
> > In a particular case, the URL for the user portal in the PDF OTP/INVITE template, is missing it's domain after the %40
> > 
> > Example;  
> > &pwl=16&email=Myemail(a)mydomain.com\<mailto:&pwl=16&email=Myemail(a)[mydomain.com](http://mydomain.com)\> would look like &pwl=16&email=Myemail%40mydomain.com
> > 
> > The URL is clickable, but on the portal login screen, the @mydomain.com is missing.  
> > After manually typing @mydomain.com, the user can loging, but the box Password id is empty.
> > 
> > In this mentioned case, the user opened the received email in a webmail-app using Internet Explorer 11 on a Windows 2008 machine.
> > 
> > Do you have any ideas on how this is possible?
> 
> --  
> CipherMail email encryption
> 
> Email encryption with support for S/MIME, OpenPGP, PDF encryption and  
> secure webmail pull.
> 
> > **[CipherMail email encryption and digital signatures](https://www.ciphermail.com)**
> >
> > Easy to use server-side email encryption for automatic encryption and digital signing of email.
> 
> Twitter: [http://twitter.com/CipherMail](http://twitter.com/CipherMail)

---

<div class="post-metadata">

**Author:** ![Maarten\_Bout](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@Maarten\_Bout](https://community.ciphermail.com/u/Maarten_Bout)\
**Post date:** [August 17, 2016, 12:52pm UTC](https://community.ciphermail.com/t/problem-with-url-encrypted-emails/516/3 "2016-08-17T12:52:08Z")

</div>

Hello,

I think something went wrong in the post.

The URL I was expecting: ...&pwl=16&email=Myemail%40mydomain.com

The URL I get: ...&pwl=16&email=Myemail %40mydomain.com

The part with %40mydomain.com is not included in the url, and is displayed as plain text.

See screenshot below.

[cid:image001.png(a)01D1F896.EDAF3340]

If the screenshot doesn't show, I can send it to you directly.

Kind regards,

Maarten Bout

-----Oorspronkelijk bericht-----

![image001.png](https://europe1.discourse-cdn.com/flex017/uploads/ciphermail/original/1X/9a2ddd37c73ddf7a120d3b5e8cec2a50665827b0.png)

> **···**
>
> Van: users-bounces(a)lists.djigzo.com [mailto:users-bounces(a)[lists.djigzo.com](http://lists.djigzo.com)] Namens Martijn Brinkers  
> Verzonden: Tuesday, August 16, 2016 10:24  
> Aan: users(a)lists.djigzo.com  
> Onderwerp: Re: problem with url encrypted emails
> 
> On 08/15/2016 11:51 AM, Maarten Bout wrote:
> 
> > L.S.
> 
> > In a particular case, the URL for the user portal in the PDF
> 
> > OTP/INVITE template, is missing it's domain after the %40
> 
> > Example;
> 
> > &pwl=16&email=Myemail(a)mydomain.com\<mailto:&pwl=16&email=Myemail(a)[mydomain.com](http://mydomain.com)%3cmailto:&pwl=16&email=Myemail(a)mydoma\>
> 
> > in.com\> would look like &pwl=16&email=Myemail%40mydomain.com
> 
> > The URL is clickable, but on the portal login screen, the @mydomain.com is missing.
> 
> > After manually typing @mydomain.com, the user can loging, but the box Password id is empty.
> 
> > In this mentioned case, the user opened the received email in a webmail-app using Internet Explorer 11 on a Windows 2008 machine.
> 
> > Do you have any ideas on how this is possible?
> 
> Are you sure the the email field in the URL looks like:
> 
> email=Myemail(a)mydomain.com\<mailto:&pwl=16&email=Myemail(a)[mydomain.com](http://mydomain.com)\<mailto:email=Myemail(a)mydomain.com%3cmailto:&pwl=16&email=Myemail(a)[mydomain.com](http://mydomain.com)\>\>
> 
> The email field contains "\<mailto:" which seems to indicate that the email address is not valid.
> 
> Kind regards,
> 
> Martijn Brinkers
> 
> --
> 
> CipherMail email encryption
> 
> Email encryption with support for S/MIME, OpenPGP, PDF encryption and secure webmail pull.
> 
> > **[CipherMail email encryption and digital signatures](https://www.ciphermail.com)**
> >
> > Easy to use server-side email encryption for automatic encryption and digital signing of email.
> 
> Twitter: [http://twitter.com/CipherMail](http://twitter.com/CipherMail)
> 
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
> 
> Users mailing list
> 
> Users(a)lists.djigzo.com\<mailto:Users(a)[lists.djigzo.com](http://lists.djigzo.com)\>
> 
> [https://lists.djigzo.com/lists/listinfo/users](https://lists.djigzo.com/lists/listinfo/users)

---

<div class="post-metadata">

**Author:** ![martijn](https://dub1.discourse-cdn.com/flex017/user_avatar/community.ciphermail.com/martijn/32/127_2.png) [@martijn](https://community.ciphermail.com/u/martijn)\
**Post date:** [August 17, 2016, 2:14pm UTC](https://community.ciphermail.com/t/problem-with-url-encrypted-emails/516/4 "2016-08-17T14:14:39Z")

</div>

> Hello,
> 
> I think something went wrong in the post.
> 
> The URL I was expecting: ...&pwl=16&email=Myemail%40mydomain.com
> 
> The URL I get: ...&pwl=16&email=Myemail %40mydomain.com
> 
> The part with %40mydomain.com is not included in the url, and is  
> displayed as plain text.

Are you 100% certain that the sender address used does not contain a  
space between the local name and the @ symbol?

Can you send the raw MIME text of the invite message directly to me?

Kind regards,

Martijn Brinkers

> **···**
>
> On 08/17/2016 02:52 PM, Maarten Bout wrote:
> 
> > See screenshot below.
> > 
> > [cid:image001.png(a)01D1F896.EDAF3340]
> > 
> > If the screenshot doesn't show, I can send it to you directly.
> > 
> > Kind regards,
> > 
> > Maarten Bout
> > 
> > -----Oorspronkelijk bericht----- Van: users-bounces(a)lists.djigzo.com  
> > [mailto:users-bounces(a)[lists.djigzo.com](http://lists.djigzo.com)] Namens Martijn Brinkers  
> > Verzonden: Tuesday, August 16, 2016 10:24 Aan:  
> > users(a)lists.djigzo.com Onderwerp: Re: problem with url  
> > encrypted emails
> > 
> > On 08/15/2016 11:51 AM, Maarten Bout wrote:
> > 
> > > L.S.
> > 
> > > In a particular case, the URL for the user portal in the PDF
> > 
> > > OTP/INVITE template, is missing it's domain after the %40
> > 
> > > Example;
> > 
> > > &pwl=16&email=Myemail(a)mydomain.com\<mailto:&pwl=16&email=Myemail(a)[mydomain.com](http://mydomain.com)%3cmailto:&pwl=16&email=Myemail(a)mydoma\>
> > 
> > > in.com\> would look like &pwl=16&email=Myemail%40mydomain.com
> > 
> > > The URL is clickable, but on the portal login screen, the  
> > > @mydomain.com is missing.
> > 
> > > After manually typing @mydomain.com, the user can loging, but the  
> > > box Password id is empty.
> > 
> > > In this mentioned case, the user opened the received email in a  
> > > webmail-app using Internet Explorer 11 on a Windows 2008 machine.
> > 
> > > Do you have any ideas on how this is possible?
> > 
> > Are you sure the the email field in the URL looks like:
> > 
> > email=Myemail(a)mydomain.com\<mailto:&pwl=16&email=Myemail(a)[mydomain.com](http://mydomain.com)\<mailto:email=Myemail(a)mydomain.com%3cmailto:&pwl=16&email=Myemail(a)[mydomain.com](http://mydomain.com)\>\>
> > 
> > The email field contains "\<mailto:" which seems to indicate that the  
> > email address is not valid.
> > 
> > Kind regards,
> > 
> > Martijn Brinkers
> > 
> > --
> > 
> > CipherMail email encryption
> > 
> > Email encryption with support for S/MIME, OpenPGP, PDF encryption and  
> > secure webmail pull.
> > 
> > [https://www.ciphermail.com](https://www.ciphermail.com)
> > 
> > Twitter: [http://twitter.com/CipherMail](http://twitter.com/CipherMail)
> > 
> > \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
> > 
> > Users mailing list
> > 
> > Users(a)lists.djigzo.com\<mailto:Users(a)[lists.djigzo.com](http://lists.djigzo.com)\>
> > 
> > [https://lists.djigzo.com/lists/listinfo/users](https://lists.djigzo.com/lists/listinfo/users)
> > 
> > \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Users mailing list  
> > Users(a)lists.djigzo.com [https://lists.djigzo.com/lists/listinfo/users](https://lists.djigzo.com/lists/listinfo/users)
> 
> --  
> CipherMail email encryption
> 
> Email encryption with support for S/MIME, OpenPGP, PDF encryption and  
> secure webmail pull.
> 
> > **[CipherMail email encryption and digital signatures](https://www.ciphermail.com)**
> >
> > Easy to use server-side email encryption for automatic encryption and digital signing of email.
> 
> Twitter: [http://twitter.com/CipherMail](http://twitter.com/CipherMail)
> 
> --  
> CipherMail email encryption
> 
> Email encryption with support for S/MIME, OpenPGP, PDF encryption and  
> secure webmail pull.
> 
> > **[CipherMail email encryption and digital signatures](https://www.ciphermail.com)**
> >
> > Easy to use server-side email encryption for automatic encryption and digital signing of email.
> 
> Twitter: [http://twitter.com/CipherMail](http://twitter.com/CipherMail)