# Problem with PDF reply after upgrade

**URL:** <https://community.ciphermail.com/t/problem-with-pdf-reply-after-upgrade/353>\
**Category:** Gateway\
**Created:** [May 12, 2013, 11:01pm UTC](https://community.ciphermail.com/t/problem-with-pdf-reply-after-upgrade/353 "2013-05-12T23:01:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Vladimir\_Strezhnev](https://avatars.discourse-cdn.com/v4/letter/v/6de8d8/32.png) [@Vladimir\_Strezhnev](https://community.ciphermail.com/u/Vladimir_Strezhnev)\
**Post date:** [May 12, 2013, 11:01pm UTC](https://community.ciphermail.com/t/problem-with-pdf-reply-after-upgrade/353/1 "2013-05-12T23:01:38Z")

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We've just up setup a new djigzo virtual appliance and restore the configuration saved from previous installation.

The only change made to the original configuration was activation of new cc to replyer option.

The issue. When the reply button is pressed on the received PDF message the djigzo login page is displayed instead of the reply form.

Any idea what could be wrong in the configuration?

> **···**
>
> ---  
> Vladimir Strezhnev  
> IT Administrator,  
> Corporate Health Systems, Inc.

---

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**Author:** ![martijn](https://dub1.discourse-cdn.com/flex017/user_avatar/community.ciphermail.com/martijn/32/127_2.png) [@martijn](https://community.ciphermail.com/u/martijn)\
**Post date:** [May 13, 2013, 6:12am UTC](https://community.ciphermail.com/t/problem-with-pdf-reply-after-upgrade/353/2 "2013-05-13T06:12:08Z")

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Hi Vladimir,

Can you send me an example PDF reply URL?

Martijn

> **···**
>
> On 05/13/2013 01:01 AM, Vladimir Strezhnev wrote:
> 
> > We've just up setup a new djigzo virtual appliance and restore the configuration saved from previous installation.
> > 
> > The only change made to the original configuration was activation of new cc to replyer option.
> > 
> > The issue. When the reply button is pressed on the received PDF message the djigzo login page is displayed instead of the reply form.
> > 
> > Any idea what could be wrong in the configuration?
> > 
> > ---  
> > Vladimir Strezhnev  
> > IT Administrator,  
> > Corporate Health Systems, Inc.
> > 
> > \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_  
> > Users mailing list  
> > Users(a)lists.djigzo.com  
> > [http://lists.djigzo.com/lists/listinfo/users](http://lists.djigzo.com/lists/listinfo/users)
> 
> --  
> DJIGZO email encryption