# Portal replay issue

**URL:** <https://community.ciphermail.com/t/portal-replay-issue/365>\
**Category:** Gateway\
**Created:** [July 2, 2014, 6:46pm UTC](https://community.ciphermail.com/t/portal-replay-issue/365 "2014-07-02T18:46:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![\_UxBoD](https://avatars.discourse-cdn.com/v4/letter/_/eb9ed0/32.png) [@\_UxBoD](https://community.ciphermail.com/u/_UxBoD)\
**Post date:** [July 2, 2014, 6:46pm UTC](https://community.ciphermail.com/t/portal-replay-issue/365/1 "2014-07-02T18:46:31Z")

</div>

Loving the latest release 🙂 but while testing am seeing "has no PDF sender" when trying to use the portal to response to a OTP email ? Have I missed something in the configuration please ? Thanks.

---

<div class="post-metadata">

**Author:** ![martijn](https://dub1.discourse-cdn.com/flex017/user_avatar/community.ciphermail.com/martijn/32/127_2.png) [@martijn](https://community.ciphermail.com/u/martijn)\
**Post date:** [July 3, 2014, 7:05am UTC](https://community.ciphermail.com/t/portal-replay-issue/365/2 "2014-07-03T07:05:53Z")

</div>

Did you set the "Reply sender" in the PDF advanced properties? It's best  
to set it for the global properties.

Kind regards,

Martijn Brinkers

> **···**
>
> On 07/02/2014 08:46 PM, Phil Daws wrote:
> 
> > Loving the latest release 🙂 but while testing am seeing "has no PDF sender" when trying to use the portal to response to a OTP email ? Have I missed something in the configuration please ? Thanks.
> 
> --  
> CipherMail email encryption
> 
> Open source email encryption gateway with support for S/MIME, OpenPGP  
> and PDF messaging.
> 
> > **[CipherMail email encryption and digital signatures](https://www.ciphermail.com)**
> >
> > Easy to use server-side email encryption for automatic encryption and digital signing of email.
> 
> Twitter: [http://twitter.com/CipherMail](http://twitter.com/CipherMail)

---

<div class="post-metadata">

**Author:** ![\_UxBoD](https://avatars.discourse-cdn.com/v4/letter/_/eb9ed0/32.png) [@\_UxBoD](https://community.ciphermail.com/u/_UxBoD)\
**Post date:** [July 4, 2014, 12:40pm UTC](https://community.ciphermail.com/t/portal-replay-issue/365/3 "2014-07-04T12:40:07Z")

</div>

Perfect! Thanks.

> **···**
>
> ----- Original Message -----  
> From: "Martijn Brinkers" \<martijn(a)djigzo.com\>  
> To: users(a)lists.djigzo.com  
> Sent: Thursday, 3 July, 2014 8:05:53 AM  
> Subject: Re: Portal replay issue
> 
> On 07/02/2014 08:46 PM, Phil Daws wrote:
> 
> > Loving the latest release 🙂 but while testing am seeing "has no PDF sender" when trying to use the portal to response to a OTP email ? Have I missed something in the configuration please ? Thanks.
> 
> Did you set the "Reply sender" in the PDF advanced properties? It's best  
> to set it for the global properties.
> 
> Kind regards,
> 
> Martijn Brinkers
> 
> --  
> CipherMail email encryption
> 
> Open source email encryption gateway with support for S/MIME, OpenPGP  
> and PDF messaging.
> 
> > **[CipherMail email encryption and digital signatures](https://www.ciphermail.com)**
> >
> > Easy to use server-side email encryption for automatic encryption and digital signing of email.
> 
> Twitter: [http://twitter.com/CipherMail](http://twitter.com/CipherMail)  
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_  
> Users mailing list  
> Users(a)lists.djigzo.com  
> [https://lists.djigzo.com/lists/listinfo/users](https://lists.djigzo.com/lists/listinfo/users)