# Newbie problem with setup

**URL:** <https://community.ciphermail.com/t/newbie-problem-with-setup/196>\
**Category:** Gateway\
**Created:** [May 26, 2011, 3:03pm UTC](https://community.ciphermail.com/t/newbie-problem-with-setup/196 "2011-05-26T15:03:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jeffery\_Hallett](https://avatars.discourse-cdn.com/v4/letter/j/a587f6/32.png) [@Jeffery\_Hallett](https://community.ciphermail.com/u/Jeffery_Hallett)\
**Post date:** [May 26, 2011, 3:03pm UTC](https://community.ciphermail.com/t/newbie-problem-with-setup/196/1 "2011-05-26T15:03:01Z")

</div>

route -n command shows

Destination | Gateway | Genmask  
162.168.168.0 | 0.0.0.0 | 255.255.255.0  
0.0.0.0 | 192.168.168.1 | 0.0.0.0

My router is at 192.168.168.1 and I can successfully ping it from djigzo.

Jeff

> So we have some progress after all. What is the output of "route -n".  
> It should show your standard gateway used for accessing the internet.  
> This is the internal IP address of your router in most cases. Try to  
> ping it and report what happens.
> 
> Regards
> 
> Andreas
> 
> > Everyone, I apologize for the confusion. The the computer I use to run

the

> > VM had gone to sleep overnight which was apparently causing some

problem.

> > I have rebooted everything now and here is the status:
> > 
> > From djigzo (running on the VM) the ifconfig looks fine.  
> > I checked my firewall to assure I am not blocking outbound traffic on

the

> **···**
>
> > > IP of djigzo.  
> > > I can ping devices on my internal network.  
> > > I cannot ping anything on the internet (URLs or IPs).  
> > > Jeff

---

<div class="post-metadata">

**Author:** ![lst\_hoe021](https://avatars.discourse-cdn.com/v4/letter/l/58956e/32.png) [@lst\_hoe021](https://community.ciphermail.com/u/lst_hoe021)\
**Post date:** [May 26, 2011, 3:07pm UTC](https://community.ciphermail.com/t/newbie-problem-with-setup/196/2 "2011-05-26T15:07:22Z")

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Zitat von jhallett(a)mindea.com:

> route -n command shows
> 
> Destination | Gateway | Genmask  
> 162.168.168.0 | 0.0.0.0 | 255.255.255.0  
> 0.0.0.0 | 192.168.168.1 | 0.0.0.0
> 
> My router is at 192.168.168.1 and I can successfully ping it from djigzo.

Looks fine. Now try to ping 208.67.222.222 (your first DNS server).

If it does not work, try to ping from your base OS outside the VM.  
If it does work you should be able to do DNS lookups and Djigzo should  
start working like expected.

Regards

Andreas

---

<div class="post-metadata">

**Author:** ![martijn](https://dub1.discourse-cdn.com/flex017/user_avatar/community.ciphermail.com/martijn/32/127_2.png) [@martijn](https://community.ciphermail.com/u/martijn)\
**Post date:** [May 26, 2011, 3:11pm UTC](https://community.ciphermail.com/t/newbie-problem-with-setup/196/3 "2011-05-26T15:11:28Z")

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It might be a typo in the email but the first IP address is  
"162.168.168.0". Are you sure this is correct? should 162 not be 192?

Martijn

> **···**
>
> On 01/-10/-28163 08:59 PM, lst\_hoe02(a)kwsoft.de wrote:
> 
> > Zitat von jhallett(a)mindea.com:
> > 
> > > route -n command shows
> > > 
> > > Destination | Gateway | Genmask  
> > > 162.168.168.0 | 0.0.0.0 | 255.255.255.0  
> > > 0.0.0.0 | 192.168.168.1 | 0.0.0.0
> > > 
> > > My router is at 192.168.168.1 and I can successfully ping it from djigzo.
> > 
> > Looks fine. Now try to ping 208.67.222.222 (your first DNS server).
> 
> --  
> Djigzo open source email encryption