# Login not found

**URL:** <https://community.ciphermail.com/t/login-not-found/524>\
**Category:** Gateway\
**Created:** [October 8, 2016, 7:44pm UTC](https://community.ciphermail.com/t/login-not-found/524 "2016-10-08T19:44:25Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Sebastian\_Nielsen1](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@Sebastian\_Nielsen1](https://community.ciphermail.com/u/Sebastian_Nielsen1)\
**Post date:** [October 8, 2016, 7:44pm UTC](https://community.ciphermail.com/t/login-not-found/524/1 "2016-10-08T19:44:25Z")

</div>

Have recently installed latest version of Ciphermail.

Have verified Backend is running.

Now I just get the following, when visiting [https://192.168.1.10:8443](https://192.168.1.10:8443)

It redirects to: /login;jsessionid=795237F80A40DCFB49A684B725110A99

And then shows the following (note that theres no login form, and no  
Ciphermail logo):

The page cannot be found

Possible causes

The page does not exist

Backend is not running

I have done everything using .deb packages, except for the manual  
installations of copiying files, I had to replace "tomcat7" with "tomcat8"

---

<div class="post-metadata">

**Author:** ![martijn](https://dub1.discourse-cdn.com/flex017/user_avatar/community.ciphermail.com/martijn/32/127_2.png) [@martijn](https://community.ciphermail.com/u/martijn)\
**Post date:** [October 12, 2016, 6:42am UTC](https://community.ciphermail.com/t/login-not-found/524/2 "2016-10-12T06:42:30Z")

</div>

This is the content of the static 404.html page. The 404.html page is  
shown if Tomcat cannot find a mapping from URL to a servlet or if the  
servlet returns an 404 error (see web.xml file, error-page tags).

Somehow Tomcat is unable to find the correct CipherMail GUI. Have you  
checked the Tomcat log files for any errors/warnings?

Which OS and version are you installing on?

Kind regards,

Martijn Brinkers

> **···**
>
> On 10/08/2016 09:44 PM, Sebastian Nielsen wrote:
> 
> > Have recently installed latest version of Ciphermail.
> > 
> > Have verified Backend is running.
> > 
> > Now I just get the following, when visiting [https://192.168.1.10:8443](https://192.168.1.10:8443)
> > 
> > It redirects to: /login;jsessionid=795237F80A40DCFB49A684B725110A99
> > 
> > And then shows the following (note that theres no login form, and no  
> > Ciphermail logo):
> > 
> > The page cannot be found
> > 
> > Possible causes
> > 
> > The page does not exist
> > 
> > Backend is not running
> 
> --  
> CipherMail email encryption
> 
> Email encryption with support for S/MIME, OpenPGP, PDF encryption and  
> secure webmail pull.
> 
> > **[CipherMail email encryption and digital signatures](https://www.ciphermail.com)**
> >
> > Easy to use server-side email encryption for automatic encryption and digital signing of email.
> 
> Twitter: [http://twitter.com/CipherMail](http://twitter.com/CipherMail)
