# I am still looking for a consultant

**URL:** <https://community.ciphermail.com/t/i-am-still-looking-for-a-consultant/692>\
**Category:** Gateway\
**Created:** [March 12, 2020, 1:07pm UTC](https://community.ciphermail.com/t/i-am-still-looking-for-a-consultant/692 "2020-03-12T13:07:44Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![lst\_hoe021](https://avatars.discourse-cdn.com/v4/letter/l/58956e/32.png) [@lst\_hoe021](https://community.ciphermail.com/u/lst_hoe021)\
**Post date:** [March 12, 2020, 1:07pm UTC](https://community.ciphermail.com/t/i-am-still-looking-for-a-consultant/692/1 "2020-03-12T13:07:44Z")

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Zitat von Rafael Wolf \<rfwolf(a)gmail.com\>:

> Good luck with commercial support. You can't buy it, they don't return  
> emails, their last blog is from may of 2018...cipher mail is junk IMO for  
> business use.
> 
> A nice toy but they don't really support it as far as I can tell. I had to  
> use Barracuda's hosted encryption for a client & it wasn't cheap but it's  
> supported and works exactly the way they need it to for email encryption.

So it was not suitable for you...  
We use the Software without problems for many years, but we have not  
needed commercial support because we are able to manage it ourself  
with the help of the very good documentation.

So not the product is junk, but maybe your expectations on the  
commercial support?