# Gateway **URL:** https://community.ciphermail.com/c/gateway/5.md [Latest](https://community.ciphermail.com/latest.md) · [Categories](https://community.ciphermail.com/categories.md) · [Tags](https://community.ciphermail.com/tags.md) --- ## [About the Gateway category](https://community.ciphermail.com/t/about-the-gateway-category/10)
**Author:** [@system](https://community.ciphermail.com/u/system)\ **Replies:** 0\ **Last updated:** [November 25, 2022, 10:27am UTC](https://community.ciphermail.com/t/about-the-gateway-category/10 "2022-11-25T10:27:39Z")
General discussions about the use of and experiences with the CipherMail email encryption gateway. Customers with a support contract can use our ticketing system for support requests. CipherMail Documentation For instr… --- ## [PGP encrypted subject line results in additional subject line on decryption](https://community.ciphermail.com/t/pgp-encrypted-subject-line-results-in-additional-subject-line-on-decryption/873)
**Author:** [@citroid](https://community.ciphermail.com/u/citroid)\ **Replies:** 6\ **Last updated:** [October 2, 2026, 8:24am UTC](https://community.ciphermail.com/t/pgp-encrypted-subject-line-results-in-additional-subject-line-on-decryption/873 "2026-10-02T08:24:54Z")
Hi everyone, We are using the ciphermail Community edition and recently discovered the following issue. When we receive an email which contains a PGP encrypted subject line it is properly decrypted (i.e. an additional … --- ## [Send Notification to more than one address](https://community.ciphermail.com/t/send-notification-to-more-than-one-address/1062)
**Author:** [@steffen0377](https://community.ciphermail.com/u/steffen0377)\ **Replies:** 1\ **Last updated:** [July 1, 2026, 1:13pm UTC](https://community.ciphermail.com/t/send-notification-to-more-than-one-address/1062 "2026-07-01T13:13:13Z")
Hello @all! I try to optimize my workflow to get missing certificates. The old way: The user tries to send an e-mail to a domain with the policy “mandatory”. If this is impossible because a certificate is missing, the s… --- ## [MPA Log Location of CipherMail 6 Community Edition](https://community.ciphermail.com/t/mpa-log-location-of-ciphermail-6-community-edition/1050)
**Author:** [@citroid](https://community.ciphermail.com/u/citroid)\ **Replies:** 3\ **Last updated:** [April 15, 2026, 10:11am UTC](https://community.ciphermail.com/t/mpa-log-location-of-ciphermail-6-community-edition/1050 "2026-04-15T10:11:42Z")
Hi, Maybe it’s just me, but I’ve spend quite some time on trying to figure out where the MPA logs of CipherMail 6 Community Edition are stored. CipherMail 5 stores these in /usr/share/djigzo/logs/james.wrapper.log. I al… --- ## [Using Ciphermail with CMP Handler and EJBCA: Problem “Subject Alternative Name” field is empty](https://community.ciphermail.com/t/using-ciphermail-with-cmp-handler-and-ejbca-problem-subject-alternative-name-field-is-empty/1047)
**Author:** [@sunsin01](https://community.ciphermail.com/u/sunsin01)\ **Replies:** 3\ **Last updated:** [March 18, 2026, 1:54pm UTC](https://community.ciphermail.com/t/using-ciphermail-with-cmp-handler-and-ejbca-problem-subject-alternative-name-field-is-empty/1047 "2026-03-18T13:54:22Z")
I have a Ciphermail 6.2.5 installation and I’m testing the CMP Handler with our EJBCA. I can issue a certificate via a certification request on the EJBCA, where the “subject DN” of the Certificate is set as follows: E=em… --- ## [Decrypt of PGP/INLINE encrypted mails not work in 6.2.5](https://community.ciphermail.com/t/decrypt-of-pgp-inline-encrypted-mails-not-work-in-6-2-5/1042)
**Author:** [@ETES](https://community.ciphermail.com/u/ETES)\ **Replies:** 7\ **Last updated:** [February 12, 2026, 1:58pm UTC](https://community.ciphermail.com/t/decrypt-of-pgp-inline-encrypted-mails-not-work-in-6-2-5/1042 "2026-02-12T13:58:40Z")
Hello, We are facing a problem where emails from a partner are not being decrypted. The emails are PGP/INLINE encrypted, so we have also activated PGP/INLINE support for the domain, but this has not made any difference… --- ## [Using Ciphermail to encrypt emails on a local mail server](https://community.ciphermail.com/t/using-ciphermail-to-encrypt-emails-on-a-local-mail-server/1039)
**Author:** [@ronam-vl](https://community.ciphermail.com/u/ronam-vl)\ **Replies:** 2\ **Last updated:** [February 3, 2026, 7:55am UTC](https://community.ciphermail.com/t/using-ciphermail-to-encrypt-emails-on-a-local-mail-server/1039 "2026-02-03T07:55:08Z")
Hello, dear community! I’m looking for a way to protect emails from our mail server administrators. I want emails to pass through the server or be stored on it only encrypted. However, I’m not sure the sender will alway… --- ## [V6 Community Edition: O365 Integration](https://community.ciphermail.com/t/v6-community-edition-o365-integration/1018)
**Author:** [@shadowcpy](https://community.ciphermail.com/u/shadowcpy)\ **Replies:** 1\ **Last updated:** [November 6, 2025, 7:33am UTC](https://community.ciphermail.com/t/v6-community-edition-o365-integration/1018 "2025-11-06T07:33:47Z")
Hello everyone, in the documentation for the new v6 version of Ciphermail regarding O365 integration, only the Enterprise version is mentioned (before, there were some manual steps for setting up the Community edition w… --- ## [Missing variable “dlp-quarantine-url”](https://community.ciphermail.com/t/missing-variable-dlp-quarantine-url/1019)
**Author:** [@cheater2](https://community.ciphermail.com/u/cheater2)\ **Replies:** 2\ **Last updated:** [October 16, 2025, 10:00am UTC](https://community.ciphermail.com/t/missing-variable-dlp-quarantine-url/1019 "2025-10-16T10:00:40Z")
Within the email templates for DLP, you will find the most important part: \<#assign url = .vars\[”dlp-quarantine-url"\]!\> \<#if url != “”\> But where can the variable dlp-quarantine-url be set? Nothing can be found—neith… --- ## [6.1.0.0gbb8c210e: DKIM fails on auto-generated](https://community.ciphermail.com/t/6-1-0-0gbb8c210e-dkim-fails-on-auto-generated/1015)
**Author:** [@cheater2](https://community.ciphermail.com/u/cheater2)\ **Replies:** 20\ **Last updated:** [September 30, 2025, 4:30pm UTC](https://community.ciphermail.com/t/6-1-0-0gbb8c210e-dkim-fails-on-auto-generated/1015 "2025-09-30T16:30:51Z")
DKIM signing fails when the system itself sends emails. Failure refers to the fact that the email is first processed with my domain key and then with a fixed key and a completely custom signing template. This also chan… --- ## ["Stream Closed" on gpg-decryption](https://community.ciphermail.com/t/stream-closed-on-gpg-decryption/1005)
**Author:** [@HB283404](https://community.ciphermail.com/u/HB283404)\ **Replies:** 4\ **Last updated:** [September 24, 2025, 2:55pm UTC](https://community.ciphermail.com/t/stream-closed-on-gpg-decryption/1005 "2025-09-24T14:55:26Z")
I have a Ciphermail installation 5.5.3.0g99d2faca on Debian 11, installed from the deb-packages. PGP keys are configured to automatically decrypt incoming mail. Some messages are not being decrypted by Ciphermail. The … --- ## [\[Feature Request\] WKD (Web Key Directory) support in CipherMail Gateway Community edition](https://community.ciphermail.com/t/feature-request-wkd-web-key-directory-support-in-ciphermail-gateway-community-edition/1010)
**Author:** [@opgp-wkd-forum](https://community.ciphermail.com/u/opgp-wkd-forum)\ **Replies:** 2\ **Last updated:** [September 3, 2025, 7:08am UTC](https://community.ciphermail.com/t/feature-request-wkd-web-key-directory-support-in-ciphermail-gateway-community-edition/1010 "2025-09-03T07:08:01Z")
Hello CipherMail community, and thanks for maintaining this project :slight\_smile: We’d like to suggest native WKD (Web Key Directory) support in the Community edition. WKD is a standard OpenPGP building block (RFC 923… --- ## [CipherMail fails to handle S/MIME message after decryption - unknown DL object encountered: 0xd](https://community.ciphermail.com/t/ciphermail-fails-to-handle-s-mime-message-after-decryption-unknown-dl-object-encountered-0xd/999)
**Author:** [@Josef-Check](https://community.ciphermail.com/u/Josef-Check)\ **Replies:** 7\ **Last updated:** [July 8, 2025, 12:36pm UTC](https://community.ciphermail.com/t/ciphermail-fails-to-handle-s-mime-message-after-decryption-unknown-dl-object-encountered-0xd/999 "2025-07-08T12:36:11Z")
Hi all, we are encountering an issue where CipherMail fails to handle certain S/MIME-encrypted emails. After decryption, instead of finding a clean CMS object (as expected), bouncycastle throws an ASN.1 parsing error. I… --- ## [Assign SMIME certificates to domains via CLI](https://community.ciphermail.com/t/assign-smime-certificates-to-domains-via-cli/990)
**Author:** [@Igelmund](https://community.ciphermail.com/u/Igelmund)\ **Replies:** 2\ **Last updated:** [May 21, 2025, 2:05pm UTC](https://community.ciphermail.com/t/assign-smime-certificates-to-domains-via-cli/990 "2025-05-21T14:05:26Z")
Hello everyone, I’d like to assign SMIME Certificates to Domains via CLI to automate the process. I’ve read here that I’m supposed to use the commands java -cp ‘/usr/share/djigzo/lib/’ mitm.application.djigzo.tools.CL… --- ## [Replacing the My networks relay list by user/password credentials](https://community.ciphermail.com/t/replacing-the-my-networks-relay-list-by-user-password-credentials/993)
**Author:** [@davrot](https://community.ciphermail.com/u/davrot)\ **Replies:** 1\ **Last updated:** [May 21, 2025, 6:59am UTC](https://community.ciphermail.com/t/replacing-the-my-networks-relay-list-by-user-password-credentials/993 "2025-05-21T06:59:17Z")
Hello everyone, I would like to replace / accompany the “MTA configuration-\> My networks” IP list (The list of “trusted” SMTP clients that have more privileges than “strangers”. In particular, “trusted” SMTP clients ar… --- ## [Discussion about whether it's possible to add ARC (Authenticated Received Chain) to the CipherMail Gateway](https://community.ciphermail.com/t/discussion-about-whether-its-possible-to-add-arc-authenticated-received-chain-to-the-ciphermail-gateway/928)
**Author:** [@illebille](https://community.ciphermail.com/u/illebille)\ **Replies:** 3\ **Last updated:** [May 15, 2024, 5:56pm UTC](https://community.ciphermail.com/t/discussion-about-whether-its-possible-to-add-arc-authenticated-received-chain-to-the-ciphermail-gateway/928 "2024-05-15T17:56:22Z")
Hi, I just set up my first CipherMail Community Edition with Mailcow. I am really impressed and love it. However, I stumbled upon the DKIM problem, that others already found. I was wondering whether the problem can be … --- ## [Use CipherMail Appliance as encrypt decrypt gateway with mailserver](https://community.ciphermail.com/t/use-ciphermail-appliance-as-encrypt-decrypt-gateway-with-mailserver/796)
**Author:** [@taumeister](https://community.ciphermail.com/u/taumeister)\ **Replies:** 36\ **Last updated:** [May 10, 2024, 5:19pm UTC](https://community.ciphermail.com/t/use-ciphermail-appliance-as-encrypt-decrypt-gateway-with-mailserver/796 "2024-05-10T17:19:18Z")
Hello dear community, in my case I have a working mailserver based on Linux and Mailcow, which I want to connect to Ciphermail. Unfortunately I always find only very abstract instructions, but no detailed information. … --- ## [PGP not decrypted but log states "Message has been PGP decrypted"](https://community.ciphermail.com/t/pgp-not-decrypted-but-log-states-message-has-been-pgp-decrypted/750)
**Author:** [@wilson.meier](https://community.ciphermail.com/u/wilson.meier)\ **Replies:** 8\ **Last updated:** [April 18, 2024, 2:25pm UTC](https://community.ciphermail.com/t/pgp-not-decrypted-but-log-states-message-has-been-pgp-decrypted/750 "2024-04-18T14:25:50Z")
Hi everyone, I'm not sure what exactly is going on here. An external sender did send an email which is PGP Inline encrypted with our public key. His attached public key has been automatically imported but not trusted … --- ## [Overide global PDF-password](https://community.ciphermail.com/t/overide-global-pdf-password/914)
**Author:** [@tschadt](https://community.ciphermail.com/u/tschadt)\ **Replies:** 2\ **Last updated:** [March 1, 2024, 10:09am UTC](https://community.ciphermail.com/t/overide-global-pdf-password/914 "2024-03-01T10:09:42Z")
Hi, we have defined several internal domains and use the simple PDF encryption with -secure- in the subject of the mail. The problem is that the recipient of the mails always has to use the globally defined decryption … --- ## [MPA spool queue filling up under high message load](https://community.ciphermail.com/t/mpa-spool-queue-filling-up-under-high-message-load/908)
**Author:** [@rickyboone](https://community.ciphermail.com/u/rickyboone)\ **Replies:** 4\ **Last updated:** [February 2, 2024, 7:20pm UTC](https://community.ciphermail.com/t/mpa-spool-queue-filling-up-under-high-message-load/908 "2024-02-02T19:20:04Z")
I have a CipherMail instance that under high message throughput conditions is causing the MPA spool queue to get backed up, which as confirmed with documentation, causes Postfix to queue up. Are there parameters for ema… --- ## [Chain of trust question for encryption gateway](https://community.ciphermail.com/t/chain-of-trust-question-for-encryption-gateway/906)
**Author:** [@PatrickUnthank](https://community.ciphermail.com/u/PatrickUnthank)\ **Replies:** 1\ **Last updated:** [January 29, 2024, 9:41am UTC](https://community.ciphermail.com/t/chain-of-trust-question-for-encryption-gateway/906 "2024-01-29T09:41:00Z")
Hi, We are evaluating the gateway as a means to integrating a new ticketing system that does not handle PGP itself. We have users who have keys on their existing ticket system which signs/encrypts mails to given recipie… --- ## [Cannot delete domain](https://community.ciphermail.com/t/cannot-delete-domain/901)
**Author:** [@Eddi](https://community.ciphermail.com/u/Eddi)\ **Replies:** 1\ **Last updated:** [January 7, 2024, 10:33am UTC](https://community.ciphermail.com/t/cannot-delete-domain/901 "2024-01-07T10:33:04Z")
Hello there, initial I have added a domain in ciphermail Domains. Some time later I am not able to delete this domain. There is no red cross and no posibillity to check the box. Mouse pointer becomes prohibition sign. … --- ## [ChipherMail Built-In CA as Intermediate CA](https://community.ciphermail.com/t/chiphermail-built-in-ca-as-intermediate-ca/890)
**Author:** [@pricosoft](https://community.ciphermail.com/u/pricosoft)\ **Replies:** 2\ **Last updated:** [December 6, 2023, 3:32pm UTC](https://community.ciphermail.com/t/chiphermail-built-in-ca-as-intermediate-ca/890 "2023-12-06T15:32:15Z")
Hi all, I would like to use my own CA infrastructure I have and connect the ciphermail system. First I thought, maybe I can request SMIME certificates with a request handler to connect my Windows CA and get certificate… --- ## [Instructions for configuring mail transfer via ciphermail](https://community.ciphermail.com/t/instructions-for-configuring-mail-transfer-via-ciphermail/868)
**Author:** [@khaivu](https://community.ciphermail.com/u/khaivu)\ **Replies:** 4\ **Last updated:** [November 20, 2023, 7:08pm UTC](https://community.ciphermail.com/t/instructions-for-configuring-mail-transfer-via-ciphermail/868 "2023-11-20T19:08:01Z")
Hello, I’m a student and I was assigned to research mail configuration via ciphermail gateway. Currently, I have installed a mail server using dovecot, postfix and configured ciphermail gateway. but I don’t know how the … --- ## [Webinterface Error](https://community.ciphermail.com/t/webinterface-error/875)
**Author:** [@cs-fh](https://community.ciphermail.com/u/cs-fh)\ **Replies:** 4\ **Last updated:** [October 24, 2023, 11:38am UTC](https://community.ciphermail.com/t/webinterface-error/875 "2023-10-24T11:38:48Z")
I installed Ciphermail on Ubuntu, at first it worked fine. Then I did restore a backup file from the centos vm and I did a reboot. Now I cannot get into the web interface it throws an error. A problem occurred Error … --- ## [How to use Ciphermal only for content scanning](https://community.ciphermail.com/t/how-to-use-ciphermal-only-for-content-scanning/852)
**Author:** [@tom](https://community.ciphermail.com/u/tom)\ **Replies:** 6\ **Last updated:** [September 12, 2023, 8:19pm UTC](https://community.ciphermail.com/t/how-to-use-ciphermal-only-for-content-scanning/852 "2023-09-12T20:19:27Z")
Hello Everyone, My name is Thomas, and my job involves providing and managing our Linux servers and their applications, with a focus on DevOps (Docker, Microservices, etc.). For several years now, I’ve been using Cipher… --- ## [Do I need in my LAN any mailserver?](https://community.ciphermail.com/t/do-i-need-in-my-lan-any-mailserver/860)
**Author:** [@hanslitester](https://community.ciphermail.com/u/hanslitester)\ **Replies:** 4\ **Last updated:** [September 7, 2023, 9:08am UTC](https://community.ciphermail.com/t/do-i-need-in-my-lan-any-mailserver/860 "2023-09-07T09:08:18Z")
Hi folks. After reading the whole weenkend docs from ciphermail, I just realised that I clearly don’t understand the concept properly. Is it possible, that I need a local mailserver in order to get ciphermail to run? For… --- ## [PDF encryption with static password stops working](https://community.ciphermail.com/t/pdf-encryption-with-static-password-stops-working/845)
**Author:** [@EL\_KITS](https://community.ciphermail.com/u/EL_KITS)\ **Replies:** 7\ **Last updated:** [June 12, 2023, 6:20pm UTC](https://community.ciphermail.com/t/pdf-encryption-with-static-password-stops-working/845 "2023-06-12T18:20:48Z")
Hello, we have a problem using the PDF encryption with static password it just stops working. After a period of time the password does not work anymore and even after reseting to the same one, it does not work. Thank … --- ## [Is there an easy way of creating multiple domains with the same settings?](https://community.ciphermail.com/t/is-there-an-easy-way-of-creating-multiple-domains-with-the-same-settings/843)
**Author:** [@Sarah](https://community.ciphermail.com/u/Sarah)\ **Replies:** 2\ **Last updated:** [May 22, 2023, 1:49pm UTC](https://community.ciphermail.com/t/is-there-an-easy-way-of-creating-multiple-domains-with-the-same-settings/843 "2023-05-22T13:49:20Z")
I have a question regarding the domain settings of the Encryption Gateway. Since we might want to use PGP with external domains in the future I have set up the locality of the global preferences to “external”. I have t… --- ## [DKIM signing is not working](https://community.ciphermail.com/t/dkim-signing-is-not-working/842)
**Author:** [@DBackes](https://community.ciphermail.com/u/DBackes)\ **Replies:** 5\ **Last updated:** [May 8, 2023, 11:33am UTC](https://community.ciphermail.com/t/dkim-signing-is-not-working/842 "2023-05-08T11:33:11Z")
I have activated DKIM in the global settings, inheritance for the internal domain is active, DKIM certificate was created, but no DKIM signature is inserted for outgoing mails. What am I doing wrong? Kind regards Diet… [Next page](https://community.ciphermail.com/c/gateway/5.md?page=1)